Affiliate & Partnerships Manager owning creator - led acquisition for Odd Bunch’s subscription produce service. Scaling affiliate revenue, TikTok Shop, partnerships, and offline activations across Canada and the US.
About the role
- Director of Partnerships Operations scaling Toptal’s global network of business, design, and technology talent. Building partner lifecycle, marketplace, co-sell, and reporting systems for growth.
Responsibilities
- Lead and execute strategic initiatives to grow Toptal’s Services business
- Develop Toptal’s Partnerships strategy and operating model alongside a Partnerships leader
- Support new business opportunities and ad-hoc projects with Services Leadership
- Operationalize partnerships from identification and onboarding through contracting, enablement, marketplace listing, launch, tier progression, and ongoing reviews
- Own high-volume partner onboarding and administration, including registrations, applications, data collection, documentation, certifications, training requirements, and partner portal management
- Build and manage operating infrastructure for an expanding ecosystem of hyperscalers, compute providers, model companies, and marketplace partners
- Coordinate inputs and dependencies across Practice Leaders, GTM/Sales, Legal, Finance, and other internal teams
- Track partner requirements, certifications, benefits, commitments, and progression through partner tiers
- Coordinate sales enablement, listings, co-sell processes, and internal adoption across the sales organization
- Establish and run the partnerships steering committee, tracking pipeline, status, blockers, milestones, owners, and next steps across 40+ partner relationships
- Develop repeatable workflows, documentation, tracking, and systems to scale partnership operations efficiently
- Establish a consistent operating model and improve onboarding, administration, certification, enablement, and ongoing partner management
- Build scalable processes and reporting that reduce manual effort and create accountability
- Strengthen coordination between Practice Leaders, GTM teams, and cross-functional partners to accelerate launches and activation
- Serve as the operational owner of the Partnerships program and continuously evolve its operating model
Requirements
- Bachelor’s degree is required
- 8+ years of experience in partnerships operations, business operations, professional services, sales operations, process improvement, or a related role
- Partnerships strategy and program management experience is required
- Proven experience managing strategic projects and day-to-day operations in a fast-paced, high-growth environment
- High degree of ownership and willingness to operate at strategic and executional levels
- Strong stakeholder management and cross-functional collaboration skills
- Excellent communication and problem-solving abilities
- Proficiency with Salesforce, Tableau, Claude, Gemini, Slack, and Google Suite, including Sheets, Docs, and BigQuery
- Outstanding written and verbal communication skills
- Ability to work in a fast-paced, rapidly growing company and handle varied challenges, deadlines, and contacts
- World-class individual contributor who can balance strategy with hands-on execution
- Resumes and communication must be submitted in English
- Must work in Canada; Toptal does not offer visa sponsorship or assistance
Benefits
- Fully remote work environment
- Support structure encouraging innovation, social interaction, and fun
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