Account Manager growing existing and new client relationships for Netagen, a technology and telecommunications solutions provider. Driving renewals, upsells, cross - sells, and customer success across Canada.
About the role
- Director of Partnerships Operations scaling Toptal’s global network of business, design, and technology talent. Building partner lifecycle, marketplace, co-sell, and reporting systems for growth.
Responsibilities
- Lead and execute strategic initiatives to grow Toptal’s Services business
- Develop Toptal’s Partnerships strategy and operating model alongside a Partnerships leader
- Support new business opportunities and ad-hoc projects with Services Leadership
- Operationalize partnerships from identification and onboarding through contracting, enablement, marketplace listing, launch, tier progression, and ongoing reviews
- Own high-volume partner onboarding and administration, including registrations, applications, data collection, documentation, certifications, training requirements, and partner portal management
- Build and manage operating infrastructure for an expanding ecosystem of hyperscalers, compute providers, model companies, and marketplace partners
- Coordinate inputs and dependencies across Practice Leaders, GTM/Sales, Legal, Finance, and other internal teams
- Track partner requirements, certifications, benefits, commitments, and progression through partner tiers
- Coordinate sales enablement, listings, co-sell processes, and internal adoption across the sales organization
- Establish and run the partnerships steering committee, tracking pipeline, status, blockers, milestones, owners, and next steps across 40+ partner relationships
- Develop repeatable workflows, documentation, tracking, and systems to scale partnership operations efficiently
- Establish a consistent operating model and improve onboarding, administration, certification, enablement, and ongoing partner management
- Build scalable processes and reporting that reduce manual effort and create accountability
- Strengthen coordination between Practice Leaders, GTM teams, and cross-functional partners to accelerate launches and activation
- Serve as the operational owner of the Partnerships program and continuously evolve its operating model
Requirements
- Bachelor’s degree is required
- 8+ years of experience in partnerships operations, business operations, professional services, sales operations, process improvement, or a related role
- Partnerships strategy and program management experience is required
- Proven experience managing strategic projects and day-to-day operations in a fast-paced, high-growth environment
- High degree of ownership and willingness to operate at strategic and executional levels
- Strong stakeholder management and cross-functional collaboration skills
- Excellent communication and problem-solving abilities
- Proficiency with Salesforce, Tableau, Claude, Gemini, Slack, and Google Suite, including Sheets, Docs, and BigQuery
- Outstanding written and verbal communication skills
- Ability to work in a fast-paced, rapidly growing company and handle varied challenges, deadlines, and contacts
- World-class individual contributor who can balance strategy with hands-on execution
- Resumes and communication must be submitted in English
- Must work in Canada; Toptal does not offer visa sponsorship or assistance
Benefits
- Fully remote work environment
- Support structure encouraging innovation, social interaction, and fun
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
BMO Relationship Manager growing small - business banking portfolios in Quebec. Developing sales strategies, financial solutions, and long - term client relationships to expand market share.
Strategic Partnerships Manager expanding Finix’s embedded payments platform through referral, channel, and ecosystem partnerships. Driving merchant leads, pipeline, and revenue growth with SaaS and fintech partners.
Account Manager retaining clients and growing revenue for McLean & Company, an HR advisory firm delivering research, tools, training, and consulting. Managing accounts, leads, referrals, and HR - service opportunities.
Enterprise Account Manager expanding Apryse’s document software SDK sales within strategic customer accounts. Managing complex license opportunities, cross - selling products, and driving quota achievement with enterprise executives.
Channel Partner Manager building Ramp’s Canadian ecosystem of accounting, advisory, and investment partners. Driving referrals, partner activation, and sales pipeline for Ramp’s finance automation platform.
GRS Client Relationship Manager advising clients on life and health insurance at Desjardins. Diagnosing issues, analyzing data, and developing solutions and action plans.
Managed Account Supervisor overseeing portfolio compliance for Canadian wealth - management clients at iA Financial Group. Reviewing managed accounts, suitability, regulatory requirements, and Portfolio Manager practices.
Commercial Account Manager financing Canadian small businesses through BDC solutions in Vaughan. Managing client portfolios, acquiring new entrepreneurs, and presenting tailored financing proposals.
Account Manager selling TELUS telecommunications, cloud and technology solutions to Toronto commercial clients. Managing customer relationships, proposals, negotiations and revenue growth.