Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.

Mitel

account-manager

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

• Prospect and manage a list of assigned existing accounts
• Prospect for new logo opportunities within the region in a verticalization model
• Focus on enterprise SLED/FED accounts
• Sell the company’s products through channel partners within Canada
• Develop and maintain strong relationships with existing clients as the primary point of contact
• Generate new business opportunities and manage the sales process through closure
• Collaborate with partners for prospecting within named accounts
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals
• Ensure high levels of customer satisfaction and address issues or concerns
• Utilize a consultative sales approach to understand client needs and recommend tailored solutions
• Collaborate with cross-functional teams to develop and implement strategic sales plans
• Conduct discovery sessions with potential clients
• Customize product presentations and demonstrations
• Provide timely and accurate sales forecasts and reports to management
• Exceed sales targets and contribute to the success of the sales team

Account Manager

Account Manager selling Mitel’s Unified Communications and Contact Center solutions through channel partners. Managing Canadian enterprise accounts, prospecting, and driving consultative sales growth.

product-marketing

• Own Americas positioning and messaging across the full Mitel portfolio
• Serve as the portfolio's lead public evangelist, delivering keynotes and briefings to press, analysts, partners, and customers at major industry events
• Own end-to-end Americas go-to-market planning and sequencing across multiple concurrent product and vertical launches
• Develop regional launch strategy, audience segmentation, channel approach, and success metrics with global product marketing owners
• Build and manage integrated Americas launch plans across Product, Engineering, Sales, Channel, Enablement, and Regional Marketing
• Act as the senior bridge between global Product Management, Product Marketing, and Americas Sales leadership
• Mentor product- and vertical-level marketing managers
• Track the Americas competitive landscape and market trends
• Feed customer, partner, and analyst insight into portfolio positioning and global strategy
• Contribute market and competitive insight to Americas pricing, packaging, and bundling decisions

Senior Product Marketing Manager

Product Marketing Senior Manager shaping Mitel’s Americas portfolio positioning, launches, and executive messaging. Representing Mitel’s UC, collaboration, contact center, and vertical solutions at industry events.

• Prospect and manage a list of assigned existing accounts and prospect for new logo opportunities within the region
• Sell the company’s products through channel partners within Canada
• Develop and maintain strong relationships with existing clients as the primary point of contact for account-related matters
• Generate Hospitality business opportunities and manage the sales process through closure
• Collaborate with partners for prospecting within named accounts
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals
• Ensure high levels of customer satisfaction by delivering value, exceeding expectations, and addressing issues promptly
• Utilize a consultative sales approach to understand client needs and recommend tailored solutions
• Collaborate with cross-functional teams to develop and implement strategic sales plans
• Conduct discovery sessions with potential clients to uncover pain points and business objectives
• Customize product presentations and demonstrations
• Provide timely and accurate sales forecasts and reports to management
• Exceed sales targets and contribute to the success of the sales team

Account Manager selling Mitel’s unified communications and contact center solutions through Canadian channel partners. Managing enterprise accounts, consultative sales, proposals, and revenue growth.

human-resources

• Provide first-line HR support to managers and employees in the Americas (US and Canada) region
• Respond promptly to internal and external customers
• Manage employee data in the Workday HRIS system
• Support leave of absence processes, including documentation and employee and vendor communications
• Answer questions about company personnel policies and procedures
• Compile sensitive and confidential personnel statistics and prepare HR activity reports
• Organize and maintain electronic files and records
• Assist the Talent Acquisition team with timely and proper completion of onboarding documentation for new hires
• Recommend and implement HR process improvements
• Manage vendors
• Complete special projects as needed
• Handle confidential information and issues requiring discretion as an individual contributor

HR Specialist

HR Specialist supporting managers and employees across the Americas for Mitel, a global business communications company. Managing Workday data, leave processes, onboarding, reporting, and HR improvements remotely.

Mitel

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Account Manager

Mitel

Senior Product Marketing Manager

Mitel

Account Manager

Mitel

HR Specialist

Mitel