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About the role

  • Veterinary Technician overseeing shelter care, treatments and surgical procedures for the City of Toronto. Coordinating clinic operations, staff training and mobile animal services.

Responsibilities

  • Organize and direct daily clinic and shelter operations
  • Monitor scheduled treatments and report issues to the veterinarian or manager
  • Oversee and participate in animal care, including feeding, watering, grooming and sanitation
  • Assign work, train, instruct and provide direction to clinic/shelter staff and volunteers
  • Assist veterinarians and perform treatments, surgical and dental procedures, including dental X-rays
  • Coordinate or participate in Animal Services events, projects, outreach, volunteer and foster programs
  • Calculate dosages and administer anesthesia under veterinarian direction
  • Triage admitted animals using humane handling and restraint techniques
  • Coordinate animal pickups and deliveries to external veterinary clinics
  • Conduct physical, behavioural and intake assessments and report health concerns
  • Monitor animals during anesthesia, recovery and treatment
  • Maintain patient records, drug logs, surgery logs and incident reports in accordance with CVO regulations and policies
  • Record animal identification information in the database
  • Operate and maintain clinic equipment, conduct medical/surgical supply inventories and place orders
  • Administer vaccinations, diagnostic tests, medications, treatments and humane euthanasia as directed
  • Collect biological samples and perform routine laboratory procedures such as fecal floatation and skin scraping
  • Develop operating policies and procedures
  • Provide in-person, telephone and email client services
  • Complete reports, forms and statistical information
  • Promote responsible pet ownership through Animal Services programs
  • Provide assistance to associate staff and volunteers
  • Maintain cleanliness, sanitation, confidentiality and health-and-safety standards
  • Provide animal intake, claims, searches, adoptions and registrations, including receipt transactions
  • Prepare and review invoices
  • Drive the mobile clinic to various sites as required
  • Represent the division safely, efficiently and courteously

Requirements

  • Post-secondary education from an Ontario Association of Veterinary Technicians accredited college program such as Animal Health Technology or Veterinary Technology
  • Extensive experience providing direct animal care and animal husbandry in an animal shelter environment
  • Experience using computerized data and records management systems (e.g. Chameleon) and standard PC applications (Word, email and Excel)
  • Registered status and membership in good standing with the Ontario Association of Veterinary Technicians
  • Must possess or obtain and maintain a valid Province of Ontario Class "D" Driver's License; license must be obtained by job offer
  • Must be immunized against rabies, with a bi-yearly titre and booster vaccinations if needed
  • Good physical condition, agility and strength; ability to stand for long periods and lift animals/heavy articles up to 25 kg
  • Ability to work rotating day, afternoon, night, weekend and holiday shifts, including standby, shift/overtime and weekend work as required
  • Knowledge of high-quality, high-volume spay-neuter clinics
  • Ability to orient, train, coach and mentor staff; provide work direction and demonstrate leadership
  • Ability to research, develop and deliver educational programs
  • Customer service, interpersonal, problem-solving and conflict-management skills
  • Ability to handle escalated public issues and disputes using mediation or escalation tactics
  • Strong understanding of animal behaviour and ability to handle domestic and wildlife animals, including injured or dangerous animals, using humane techniques
  • Strong organizational, multitasking, initiative, judgement and time-management skills
  • Ability to work on the TAS SNYP Mobile Clinic
  • Excellent verbal and written communication skills
  • Understanding of Animal Services programs, regulations and animal-related legislation, including Municipal Code Chapter 349, Dog Owners' Liability Act, CCAC guidelines, OMAFRA regulations and Canadian Standards of Care in Animal Shelters
  • Familiarity with the Occupational Health and Safety Act and regulations, or ability to obtain familiarity
  • Ability to use or learn technical devices related to the position
  • Ability to work outdoors in all weather and exposure to unpleasant odors, noise, dander and animal feces

Benefits

  • Temporary full-time employment for 12 months
  • Collective Agreement coverage
  • Training relevant to job duties
  • Equal opportunity and inclusive workplace
  • Barrier-free and accessible employment practices
  • Code-protected accommodation during recruitment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$45 per hour

Degree requirement

Professional Certificate

Location requirements

OnsiteTorontoCanada

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