About the role

  • Solution Engineer at Traction Rec supporting pre-sales and engagement teams. Collaborating with clients to deliver Salesforce solutions and drive successful outcomes.

Responsibilities

  • Lead discovery sessions to uncover customer goals and challenges related to digital transformation.
  • Collaborate with clients to identify needs, diagnose issues, and develop tailored technical and business solutions.
  • Design solutions that align with client objectives, leveraging business and technical expertise.
  • Define technical requirements and scope for prospective clients during the sales process.
  • Craft and deliver high-impact demos, proofs of concept, and solution presentations showcasing Traction Rec and Salesforce capabilities.
  • Support the creation of RFP/RFI's and statements of work (SOWs).
  • Partner with sales, engagement teams, and cross-functional stakeholders to drive client success and scalability.
  • Act as a trusted advisor to clients, guiding their adoption and growth on our platform.
  • Serve as a subject matter expert for presales, professional services, and system migration projects.
  • Enhance presales processes by simplifying, standardizing, and improving accuracy and scalability.
  • Collaborate with team members to solve complex challenges and drive innovation.
  • Engage with stakeholders at all levels, including C-suite executives, to articulate solution benefits.
  • Travel to clients and events, as required (Must be able to travel in Canada and US, without restriction)

Requirements

  • 3+ years of experience creating solutions on the Salesforce.com platform
  • Strong business acumen combined with an understanding of client operational software, business applications and SaaS solutions
  • Experience partnering with stakeholders to match business requirements to technology solutions
  • Experience teaching or demonstrating the impact of technology to business stakeholders; experience as a Solution/Sales Engineer or similar experience working to deliver projects using the Salesforce platform with significant exposure working directly with customers to ideate and estimate solutions
  • Salesforce Admin Certification, with 1 or more additional Salesforce certifications such as Nonprofit Cloud Consultant, App Builder, Experience Cloud Consultant, AgentForce Specialist preferred
  • Ability to build strong relationships and drive conversations with C Level executives as well as staff at all levels and external stakeholder
  • Excellent time management and prioritization skills; ability to multi-task with ease
  • Embraces a solution oriented mindset; sees challenges as opportunities to solve, not problems to overcome
  • Proven ability to make sound decisions independently
  • Project or program management experience an asset

Benefits

  • Competitive bonus program
  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$100,000 - CA$110,000 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudSFDC

Location requirements

RemoteCanada

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