Accounts Receivable Associate processing and reconciling high - volume, multi - currency customer payments for Candex, a global B2B fintech. Resolving discrepancies and supporting month - end close from Toronto.
About the role
- Bilingual Accounts Receivable Specialist managing customer accounts and collections for Uline, North America’s leading shipping, packaging and industrial-supplies distributor.
Responsibilities
- Manage an assigned portfolio of customer accounts via phone and email
- Build strong customer relationships
- Resolve past-due balances by identifying root causes and partnering with customers on payment solutions
- Maintain accurate account records
- Document collection activity and customer interactions
- Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt
- Identify process-improvement opportunities and enhance the customer experience
Requirements
- High school diploma or equivalent
- Bachelor's degree preferred
- Fluent bilingual English/French verbal and written communication
- 1+ years of collections, accounts receivable or customer service experience preferred
- Working knowledge of Microsoft Word and Excel
- Strong communication skills
- Customer-focused, solution-oriented mindset
Benefits
- Company-paid extended health coverage
- RRSP with 6% employer match starting day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program covering professional continuing education
- On-site café
- Outdoor patio
- First-class fitness center
- Monthly employee-appreciation events
- Opportunities for community involvement
- Best-in-class, clean, modern facilities
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