Instructional Designer creating courses, labs, and assessments for Planful’s financial performance management software. Maintaining Academy content and translating product releases into customer learning.
About the role
- University of Alberta change management leader overseeing strategic transformation initiatives. Leading OCM practitioners, adoption, benefits realization, quality standards, and delivery risk.
Responsibilities
- Oversee organizational change management delivery across a portfolio of strategic transformation initiatives
- Ensure projects have appropriate change strategies, plans, resources, and interventions
- Integrate OCM with project and program management plans
- Allocate senior consultants based on complexity, capability, and capacity
- Set performance expectations and provide coaching, feedback, and career development
- Build consistency in OCM practice while allowing consultant autonomy
- Establish standards, templates, tools, and minimum expectations for OCM delivery
- Ensure methodologies are applied appropriately
- Build relationships with PMO, Service Designers, business analysts, business sponsors, and functional leads
- Resolve barriers to success and escalated issues
- Establish KPIs measuring client satisfaction, change adoption, benefits realization, and employee engagement
- Identify change risks and ensure mitigation plans are reviewed and implemented
- Challenge underestimated change impacts or late OCM involvement
- Resolve or escalate adoption, capacity, leadership, and readiness risks
Requirements
- Bachelor Degree and Certification(s) in Organizational Change Management (Prosci, CCMP, etc.)
- 7-10 years of progressive experience in Organizational Change Management
- 3 to 5 years leading a team of professional practitioners
- Demonstrated ability to lead, manage, coach, and motivate OCM professionals
- Expertise in building organizational change capability, including change management frameworks, tools, standards, communities of practice, coaching approaches, and sustainable change practices
- Ability to advise and influence leaders and stakeholders through complex, enterprise-wide transformation and organizational change
- Strong understanding of organizational readiness, change capacity, change saturation, adoption, sustainability, and benefits realization
- Ability to translate change management theory and methodology into practical, scalable approaches embedded within organizational practices
- Ability to coach and mentor staff in complex modeling and negotiation techniques
- Ability to manage multiple complex projects and portfolios simultaneously
- Ability to foster collaboration and navigate organizational complexity
- Ability to recognize how a change in one area impacts the downstream ecosystem
- Ability to adapt to evolving priorities and maintain focus on long-term outcomes
- Resume and cover letter required
Benefits
- Comprehensive benefits package
- Annual salary commensurate with qualifications
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