About the role

User Experience Designer improving IITS websites and applications for University of Toronto Scarborough. Conducting usability testing and collaborating with campus teams to enhance user experience.

Responsibilities

Identify user and business requirements and will help to determine potential areas for improvement for IITS websites and applications
Conduct usability testing for web applications
Analyzing programming solutions to ensure compliance with best practices and industry standards
Developing and maintaining standards and styles for visual and interface design of digital platforms
Analyzing, recommending and designing technical solutions for highly complex IT problems
Leading and planning IT projects
Developing project schedules including milestones, critical path, timelines, deliverables and reporting

Bachelor's Degree in Computer Science, Design, Human-computer interaction or equivalent
Minimum five years of related experience in user experience research, design and/or directly related roles
Knowledge and proven experience with HTML, CSS and Javascript
Excellent knowledge of web design standards and usability factors
Proven experience with prototyping and UX testing tools
Excellent knowledge of designing and conducting user experience testing and content through a variety of methods for a diverse audience
Proven experience in analyzing User Experience feedback and translating into actionable tasks
Proven experience analyzing traffic, user metrics and feedback to recommending actionable success metric targets
Experience in establishing measurable success metrics
Proven experience in conducting design review and evaluation sessions (both pre- and post- implementation), analysis and providing recommendations for changes
Proven experience in developing and maintaining accessible documentation
Excellent problem solving skills
Demonstrated initiative, creativity and desire for excellent customer service and innovation
Excellent communication skills (both written and verbal) to a diverse audience
Experience leading team discussions and demonstrating a collaborative approach to problem solving
Excellent time management and organizational skills with the ability to work independently and efficiently in a busy environment with shifting priorities
Strong attention to detail