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About the role

  • User Experience Designer improving IITS websites and applications for University of Toronto Scarborough. Conducting usability testing and collaborating with campus teams to enhance user experience.

Responsibilities

  • Identify user and business requirements and will help to determine potential areas for improvement for IITS websites and applications
  • Conduct usability testing for web applications
  • Analyzing programming solutions to ensure compliance with best practices and industry standards
  • Developing and maintaining standards and styles for visual and interface design of digital platforms
  • Analyzing, recommending and designing technical solutions for highly complex IT problems
  • Leading and planning IT projects
  • Developing project schedules including milestones, critical path, timelines, deliverables and reporting

Requirements

  • Bachelor's Degree in Computer Science, Design, Human-computer interaction or equivalent
  • Minimum five years of related experience in user experience research, design and/or directly related roles
  • Knowledge and proven experience with HTML, CSS and Javascript
  • Excellent knowledge of web design standards and usability factors
  • Proven experience with prototyping and UX testing tools
  • Excellent knowledge of designing and conducting user experience testing and content through a variety of methods for a diverse audience
  • Proven experience in analyzing User Experience feedback and translating into actionable tasks
  • Proven experience analyzing traffic, user metrics and feedback to recommending actionable success metric targets
  • Experience in establishing measurable success metrics
  • Proven experience in conducting design review and evaluation sessions (both pre- and post- implementation), analysis and providing recommendations for changes
  • Proven experience in developing and maintaining accessible documentation
  • Excellent problem solving skills
  • Demonstrated initiative, creativity and desire for excellent customer service and innovation
  • Excellent communication skills (both written and verbal) to a diverse audience
  • Experience leading team discussions and demonstrating a collaborative approach to problem solving
  • Excellent time management and organizational skills with the ability to work independently and efficiently in a busy environment with shifting priorities
  • Strong attention to detail

Benefits

  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$103,367 - CA$132,188 per year

Degree requirement

Bachelor's Degree

Location requirements

OnsiteScarboroughCanada

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