Staff Data Scientist at Wealthsimple leading analytical strategy for account transfers. Collaborating with cross-functional teams to improve operational efficiency and client experience through data insights.
Responsibilities
Own the end-to-end analytical and modeling strategy for Account Transfers, operating with high autonomy in a complex, ambiguous problem space with material client and business impact.
Execute deep investigations across large, complex structured and unstructured datasets to uncover systemic operational failures, root causes, and improvement opportunities within the transfers ecosystem.
Design and build scalable data models and analytical frameworks that enable proactive identification of transfer failures, early risk detection for at-risk client transfers and actionable signals for CXO and Product teams.
Apply advanced modeling techniques (e.g., clustering, segmentation, predictive modeling, causal analysis) to identify distinct transfer behaviour archetypes, surface institutional-level patterns across external counterparties, and inform differentiated operational and product strategies.
Partner closely with Product, CX, Operations, and Engineering leaders to translate analytical insights into product roadmap decisions, operational process design, and client-facing interventions that measurably improve outcomes.
Build and productionize data products (ML models, dashboards, decision tools) that embed analytics directly into workflows and decision-making.
Measure and communicate impact, tying analytical work to improvements in transfer success rates, client experience, operational efficiency, and retention.
Act as a technical and analytical leader by:
Defining best practices for modeling, experimentation, and measurement in the transfers domain.
Mentoring senior data scientists and raising the bar for analytical rigor.
Influencing data strategy beyond immediate team boundaries.
Requirements
7–10+ years of experience in data science, applied statistics, analytics, machine learning, or operations research and at least 3-5 years in Senior or Staff-level roles
Strong background working with complex, multi-step operational systems (e.g., operations, payments, transfers, risk, fraud, compliance, customer lifecycle, or similar domains)
Experience applying operations research techniques such as optimization, simulation, queuing theory, or decision modeling to improve operational outcomes
Deep expertise in statistical analysis, experimentation, and inference on real-world data
Hands-on experience building predictive and prescriptive models (e.g., classification, regression, anomaly detection, routing)
Expert SQL skills, including complex joins, window functions, and performance optimization
Excellent Python skills for data analysis, modeling, optimization, and production-ready workflows
Experience working with large, messy, and incomplete datasets, including both structured and unstructured data
Excellent communication skills, with experience presenting complex analytical or optimization results to non-technical stakeholders and influencing product strategy, operational decisions or roadmap priorities
Track record of driving measurable business or client impact through data science and/or operations research work
Experience mentoring or coaching senior data scientists and raising analytical standards within a team
Comfortable operating with high autonomy and making judgment calls under uncertainty.
Benefits
Top-tier health benefits and life insurance
Long-term group savings with employer match using our Wealthsimple for Business platform
20 vacation days + 4 wellness days per year, and unlimited sick and mental health days
90 days away program: Employees can work outside of Canada for up to 90 days per calendar year
A wide variety of peer and company-led Employee Resources Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)
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