Fire Investigator determining fire causes, documenting losses, and providing expert testimony for Intact’s insurance claims team. Conducting scientific investigations and supporting policyholder claim resolution.
About the role
- Investigator conducting OSINT, background, asset, and corporate investigations for Canada’s premier risk mitigation provider. Analyzing complex information and preparing client reports.
Responsibilities
- Conduct detailed background, asset, and corporate investigations using advanced internet research techniques, databases, and other investigative resources
- Conduct OSINT research across websites, social media, and other online platforms
- Locate and identify individuals across Canada using databases, online research, inquiries, and investigative techniques
- Research potential intellectual property concerns through online investigation and, when required, site attendances
- Help identify key focal points, identifiers, and intelligence for surveillance and investigative resource deployment
- Analyze information from multiple sources, recognize patterns and relationships, and develop clear findings from complex information
- Document investigative activity and findings and prepare professional client reports according to Xpera standards
- Conduct investigations in compliance with privacy legislation, internal policies, and OSINT best practices
- Provide OSINT and investigative research support to Surveillance and Risk Management teams
- Keep current with emerging technologies, online platforms, investigative tools, industry trends, and best practices
- Participate in team meetings and training sessions
- Attend court appearances or legal proceedings when required
- Perform other investigative and related responsibilities as required
Requirements
- Post-secondary education is preferred, particularly in Criminology, Forensic Crime and Intelligence Analysis, Journalism, Sociology, Psychology, or similar discipline
- An equivalent combination of post-secondary education and relevant investigative experience will also be considered
- At least 2 years of professional research and/or investigative experience
- Experience working in a client-focused environment, with a strong commitment to professionalism, confidentiality, and service excellence
- Completion of “Using the Internet as an Investigative Research Tool” training through Toddington International is preferred; candidates who have not completed it must be willing to do so within two months of joining
- A valid Private Investigator [licence] within the applicable province of employment
- A valid Driver’s License and satisfactory driving record
- Access to a reliable vehicle licensed for business/commercial purposes
- Ability to analyze information from multiple sources, identify relevant findings, and communicate conclusions clearly and accurately
- Ability to work independently, manage priorities, and exercise sound judgment
- Understanding of threat and risk assessment methodologies and analytics
- Knowledge of the Canadian court system, insurance law, and privacy legislation is an asset
- Exceptional written and verbal English skills
- Strong working knowledge of Microsoft Word, Excel, and Outlook
- Advanced research, analytical, and report-writing skills
Benefits
- Opportunity for paid overtime
- Discounted gym memberships
- Shopping discounts
- Recognition awards
- Employee referral incentives
- Business casual environment
- Opportunity for career growth and development
- Supportive and collaborative team environment
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