Fire Investigator determining fire causes, documenting losses, and providing expert testimony for Intact’s insurance claims team. Conducting scientific investigations and supporting policyholder claim resolution.
About the role
- Workplace Investigator conducting trauma-informed investigations for Canada’s national risk mitigation provider. Delivering objective findings on harassment, policy violations, and intellectual property matters.
Responsibilities
- Manage a diverse caseload across the Lower Mainland, with occasional travel to other regions within British Columbia
- Conduct detailed workplace investigations using video-recorded interviews and a trauma-informed approach
- Interview complainants, respondents, and relevant witnesses
- Gather and review emails, records, policies, procedures, electronic evidence, video, and photographic evidence
- Investigate bullying and harassment, sexual harassment, discriminatory harassment, and code of conduct or policy violations
- Report clear, logical, coherent, unbiased, and defensible findings to clients
- Conduct intellectual property investigations via site attendances
- Document files accurately, including file activity, gathered information, and video recordings
- Provide status updates to clients as required
- Maintain current knowledge of industry standards
- Participate in staff meetings and training
- Attend court or legal proceedings as required
- Report to the Regional Manager
Requirements
- Bachelor's Degree or equivalent combination of post-secondary education and relevant work experience
- Preference for candidates with a minimum of 5 to 7 years of workplace investigation experience
- Education or certification in investigative interviewing and trauma-informed interviewing
- Experience in labour relations and workplace investigations involving bargaining unit employees preferred
- Knowledge of all levels of the Canadian court system, insurance law, and privacy legislation is an asset
- Valid Private Investigator License issued by the Ministry of Public Safety and Solicitor General
- Valid driver's license and satisfactory driving record
- Reliable vehicle currently licensed for business/commercial purposes
- Ability to collect, analyze and disseminate investigative results in a timely manner
- Strong proficiency with Microsoft Office, especially Word and Excel
- Exceptional communication and written skills
- Ability to work under pressure and meet demanding timelines
- Client-focused, results-oriented, decisive, and creative problem-solving ability
- Successful completion of a criminal record check as a condition of employment
- Shortlisted candidates must complete a brief writing exercise and experience review
Benefits
- Comprehensive benefits and RRSP packages from your first day of employment
- Discounted gym memberships
- Shopping discounts
- Recognition awards
- Employee referral incentives
- Business casual environment
- Opportunity for career growth and development
- Supportive and collaborative team environment
- Flexible remote work from anywhere in British Columbia
- Accommodations available throughout the recruitment and assessment process
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