About the role

Context Creative seeks an Account Supervisor in Toronto to manage client accounts, guide marketing campaigns, and foster long-term relationships.

Responsibilities

Reporting to our Director, Client Services, the successful candidate will: Be responsible for managing the day-to-day business of some of our most trusted client accounts, providing exceptional and attentive client service. Guide the concept development of integrated and digital-first marketing experiences. Grow and develop long-term relationships with clients. Provide strategic marketing and communications counsel for clients. Prepare client presentations, effectively present results and attend meetings as required. Grow and strengthen our business within our existing client base. Develop estimates and workback schedules. Oversee multiple projects at once—information gathering, organizing, budgeting, scheduling, monitoring, trafficking, reporting, delivering and guiding execution. In collaboration with our Digital Marketing team, lead the development, deployment and reporting of digital marketing campaigns, including: Google AdWords, SEO, email marketing and list management, and social media campaigns. Be responsible for accurate invoicing and month-end financial reporting (BCR, WIP, etc.). Supporting best practices in accessibility (AODA-compliant communications).

The ideal candidate will have: 4 – 6 years of relevant experience, preferably agency-side. Relevant post-secondary education, ideally with a focus on communications, marketing or business. Knowledge and experience in digital and print marketing and communications. Strong collaboration, creative problem-solving, negotiation and client service skills. Exceptional organizational skills and attention to detail. Excellent written and verbal communication skills, including presentation skills. Be comfortable working in a busy, fast-paced environment, with the ability to be involved in multiple projects at once. Bonus: existing experience with digital marketing, email marketing, Google Analytics, knowledge of accessibility best practices.

Flexible, hybrid work arrangements. Annual company shutdown during the holiday season. Frequent studio-wide social events. Budget and time dedicated to professional development. A commitment to wellbeing and work-life balance. A competitive benefits package.