AML Operations Support role focusing on banking compliance, document verification, and team collaboration. Requires 2+ years experience in banking/AML operations and strong attention to detail.
Responsibilities
This position involves supporting banking operations with a focus on AML compliance, ensuring efficient processing, and maintaining high standards of accuracy in a fast-paced environment. Responsibilities include managing queues, processing account opening and change requests to meet banking compliance standards, verifying supporting documentation, conducting routine reviews of legal and financial documents, collaborating with internal teams and stakeholders through MS Teams calls and email communication, maintaining adherence to AML, regulatory, and legal compliance requirements, supporting team goals by meeting SLAs and quality standards, and attending team meetings and participating in ongoing process improvements.
Requirements
Minimum 2 years of experience in banking operations or AML support roles. Strong understanding of AML compliance and banking regulations. Proficient in MS Office Suites, especially Excel (basic understanding). Typing speed of at least 60-65 WPM. Excellent oral and written communication skills. Ability to multitask effectively in a high-volume, fast-paced environment. Attention to detail and meticulous approach to work. Strong organizational and time management skills.
IT Manager leading managed IT services, infrastructure, and technical teams for SysGen clients. Developing strategic technology plans, optimizing operations, and managing service delivery across Alberta and British Columbia.
Product Manager leading Intact’s IT services portfolio transformation, governance, and value realization. Aligning enterprise platforms, automation, AI, and ITSM initiatives with measurable business outcomes.
Bilingual French - English Help Desk Analyst supporting legal and professional services firms’ IT users. Troubleshooting hardware, software, network, and access issues through phone, email, chat, and remote tools.
Technical Support Specialist supporting Tango Analytics' enterprise IWMS/SaaS customers. Resolving L1/L2 tickets, troubleshooting integrations, and partnering with Engineering and Product.
Technical Support Specialist supporting Tango Analytics’ enterprise IWMS/SaaS customers. Troubleshooting tickets, integrations, configurations, and incidents across L1 and L2 support.
Technical Customer Support Advocate resolving complex issues for Procurify’s agentic procurement platform. Building AI - powered documentation, automations, integrations, and customer configurations.
Global Delivery Manager leading delivery pods and SaaS implementations for insurance carriers. Coordinating resources, integrations, upgrades, and scalable customer deployments.
Director leading RPA and intelligent automation architecture at Sun Life, a financial services company. Defining enterprise platforms, governance, roadmaps, and AI - enabled business process automation.
Sun Life enterprise architecture director shaping core - platform strategy, roadmaps, governance, and modernization. Integrating cloud, infrastructure, security, application platforms, and technology investments.