About the role

Application Support Analyst providing desk support for global trade processes, ensuring smooth operations across pre- and post-trade workflows while collaborating with trading desks and stakeholders.

Responsibilities

Support all trade booking, amendments, and lifecycle events accurately on trading platforms. Coordinate with trading desks and stakeholders to ensure proper setup and downstream flow of new and existing products. Act as a first line of defense, implementing controls to mitigate operational risk and ensure compliance with approved product lists. Collaborate with IT and Product Development teams to automate workflows and enhance monitoring tools. Participate in system migration and testing, including UAT activities, assessing impacts on market risk and profit/loss. Investigate and resolve trade, position, and payment discrepancies proactively. Complete end-of-day reconciliation and validation procedures thoroughly. Maintain and update relevant procedure documents to ensure compliance and best practices. Identify potential risks within support activities and escalate as necessary. Uphold regulatory, legal, and internal policy adherence, including confidentiality and data security standards. Support contingency and business continuity planning efforts. Seek operational efficiencies and enhance service delivery to stakeholders. Build and maintain strong working relationships across trading desks, product teams, and operations.

1-3 years of relevant experience in financial services, particularly trade support or operations. Bachelor's degree or higher in finance, economics, or related field. In-depth knowledge of vanilla and exotic derivatives, such as structured notes, equities, OTC derivatives, swaps, forwards, bonds, and loans. Practical experience with trade lifecycle processes, onboarding, and testing on trading platforms. Familiarity with Calypso, Bloomberg, TraderEH, SwapOne, Imagine, or similar systems. Strong understanding of financial markets, regulations, and oversight bodies. Excellent written and verbal communication skills. Ability to work independently under tight deadlines and within team environments. Strong problem-solving, investigative abilities, and attention to detail. Analytical mindset with sound judgment. Good organizational skills, motivated, and adaptable to changing priorities. Knowledge of risk management and regulatory compliance frameworks. Advanced proficiency in Microsoft Excel and other Office applications.