Provide operational support, process transactions, and ensure compliance in a fast-paced financial environment. Potential for advancement based on performance.
Responsibilities
Review, process, and reconcile a variety of financial transactions accurately and efficiently. Track and report productivity metrics to meet set deadlines and SLAs. Collaborate with internal team members to resolve operational issues promptly. Validate incoming transaction information and perform necessary adjustments within authorized limits. Maintain strict confidentiality when handling sensitive customer data. Identify opportunities for process improvements and contribute ideas to enhance service quality. Support the team in achieving operational goals through timely follow-up on requests and escalations. Assist in compliance with internal policies and external regulations, including Anti-Money Laundering and Business Continuity standards. Monitor and escalate high-risk or non-standard activities as needed. Prepare reports and documentation to support ongoing operational initiatives.
Requirements
Strong proficiency in MS Excel, including macros and advanced functions. Familiarity with macro processes and the MS Office Suite. Excellent communication skills, both written and verbal. Demonstrated business maturity and discretion when managing sensitive information. Highly organized with strong attention to detail. Ability to work independently and efficiently under strict deadlines. Quick learner with a motivated, goal-oriented attitude. Nice to Have: Experience with global trading platforms or WSS systems. Knowledge of MM and FX products such as options, foreign exchange spots/forwards, money market deposits and loans. Proven ability to adapt to changing policies and procedures. A proactive, 'go-getter' approach to work and continuous improvement.
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