Business Analyst – Intermediate (ServiceNow)

Posted via LinkedIn Recruiter (not a company profile)

Posted 2 weeks ago

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About the role

  • Intermediate Business Analyst with ServiceNow expertise for hybrid role in Toronto. Requires 5+ years experience with ServiceNow ITSM, ITOM, Agile 2.0, and ITIL knowledge.

Responsibilities

  • Business Analyst role focused on ServiceNow, working across technology and business teams. Responsibilities include leveraging ServiceNow ITSM, ITOM Discovery, Service Mapping, Agile 2.0, and CMDB (CSDM) to bridge business and technology needs.

Requirements

  • 5+ years of experience. Strong experience with ServiceNow ITSM, ITOM Discovery & Service Mapping. Hands-on with ServiceNow Agile 2.0 & CMDB (CSDM). Good understanding of ITIL, infrastructure, network & application architecture.

Job type

Contractor

Experience level

Mid level

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

ServiceNow ITSMServiceNow ITOM DiscoveryServiceNow Service MappingServiceNow Agile 2.0ServiceNow CMDB (CSDM)ITIL

Location requirements

Linkedin Recruiter PostTorontoOntario Toronto

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