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Business Analyst – Intermediate (ServiceNow)
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 months ago
About the role
- Intermediate Business Analyst (ServiceNow) for 6-month contract. Requires 5+ years ServiceNow ITSM/ITOM experience, CMDB/CSDM knowledge, and hybrid work in Toronto.
Responsibilities
- Business Analyst role focused on ServiceNow implementation with responsibilities including working with ITSM, ITOM Discovery, Service Mapping, Agile 2.0, CMDB, CSDM, and Service Portal. Requires understanding of ITIL processes and SDLC, along with broad technical knowledge of Windows/Linux servers, VMware/Hyper-V, and network basics.
Requirements
- 5+ years experience with ServiceNow ITSM, ITOM Discovery & Service Mapping. 5+ years experience with ServiceNow Agile 2.0. Hands-on experience with CMDB & CSDM. Strong understanding of ITIL processes & SDLC. Experience with ServiceNow Service Portal. Broad technical knowledge: Windows/Linux servers, VMware/Hyper-V, network basics.
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Salary
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Degree requirement
No Education Requirement
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