About the role

Senior Business Analyst (AI/Technical BA) for long-term contract in Toronto/Peterborough. Translates AI/cloud technical roadmaps into business requirements and deliverables.

Responsibilities

Senior, hands-on Business Analyst operating at the intersection of AI, cloud, and enterprise service delivery — translating technical roadmaps into clear, actionable outcomes for business and leadership. Key focus areas: requirements elicitation, user stories, acceptance criteria, NFRs, current vs. future state process analysis, policy/privacy/governance/operational impact analysis, service documentation, runbooks, playbooks, decision briefs, stakeholder workshops, and leadership communications.

Strong end-to-end BA leadership on complex, multi-stakeholder initiatives. Experience translating AI use cases (RAG/search, document extraction, assistants, anomaly detection) into business requirements. Ability to bridge technical teams and business stakeholders. Comfortable working with cloud-based services (IaaS/PaaS/SaaS) and AI-enabled solutions. Technical BA + AI exposure is essential.