Business Systems Analyst – Payments needed to support critical payment platforms, collaborating across teams to drive seamless payment operations and system enhancements.
Responsibilities
Gather, document, and validate business requirements (BRDs) and solution specifications. Participate in daily stand-ups and collaborate with cross-functional teams to ensure alignment. Review product functionality and maintain documentation within Confluence. Engage with business stakeholders to plan, validate, and prioritize requirements. Create and manage user stories, user journeys, and design documentation. Work closely with solution architects and development teams to define, refine, and implement solutions. Coordinate between business, development, and QA teams to ensure clarity and complete requirement coverage. Track project progress, support QA testing phases, and communicate updates effectively. Maintain and update documentation in Jira, Confluence, and Visio. Develop reports using Power BI; SQL knowledge is a plus but not required. Demonstrate strong understanding of real-time money movement (RTR) concepts and cross-border payment workflows.
Requirements
10+ years of proven experience as a Business Systems Analyst in payment processing systems, SME level. Deep understanding of cross-border payments and real-time money movement (RTR) systems. Hands-on experience with wire processing systems. Familiarity with payment domain concepts including hybrid and address change functionalities. Exposure to stakeholder management involving KYC, AML, fraud teams, and external partners. Basic knowledge of ISO standards related to payments. Strong communication and documentation skills. Nice to Have: Banking industry experience, Power BI expertise, Knowledge of AODA compliance requirements.
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