IT Support Specialist managing cloud and on - premises network for CMHA Peel Dufferin. Troubleshooting and resolving IT issues while providing professional user support at the agency.
LP
Delivery & Operations Lead (Credit Cards)
Posted via LinkedIn Recruiter (not a company profile)
Posted last week
About the role
- Delivery & Operations Lead for credit card platforms. Lead 24x7 production support, manage incidents, ensure SLA adherence, and drive operational excellence in a hybrid role.
Responsibilities
- Lead 24×7 production support & service delivery. Manage P1/P2 incidents & ensure SLA adherence. Drive operational excellence & cloud observability. Stakeholder & team leadership (L2/L3 teams).
Requirements
- 10+ Years (Senior Profiles Only). Domain: Banking / Credit Cards (Must Have). Tech Skills: AWS | Dynatrace | ITIL | ServiceNow. Only senior operations/delivery profiles (no dev-only or helpdesk profiles).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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