Genesys Consultant contract: 6mo, hybrid in downtown Toronto. Requires chatbot development, WEM config, email design, and support.
Responsibilities
The consultant will handle Genesys Chatbot development and support, WEM configuration, email design and configuration, menu/prompt/message AI audio generation with Murf, operational support, website support center knowledge base creation, Data action creation for API integrations, and user/agent setup.
Requirements
Experience with Genesys Chatbot development and support, Genesys WEM configuration and support, Email design/development/configuration, Genesys menu/prompt/message AI audio generation with Murf, Genesys operational support, Website support center knowledge base creation, Genesys Data action creation for API integrations, Genesys users/agents setup support.
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