Hiring JR SRE for contract role in Toronto. Focus on production observability, incident response, and service reliability.
Responsibilities
This role involves end-to-end monitoring using Dynatrace, Splunk, Power BI, and GCP Monitoring; building dashboards, SLOs/SLIs, alerting policies, uptime checks, and service maps; supporting major incident bridges and PIR/RCA activities; improving MTTD/MTTR, alert quality, reliability KPIs, and operational reporting; and light automation/scripting for alert tuning, log parsing, triage, and service health checks.
Requirements
2+ years as an SRE / Production Support / Observability Engineer; strong production operations/observability experience with Dynatrace and Splunk; hands-on recent experience with GCP Cloud Monitoring, Cloud Logging, Alerting Policies, Uptime Checks, SLOs/SLIs; strong SPL, dashboarding, alert design, and noise reduction experience; experience supporting Sev1/Sev2 incidents with clear communication and stakeholder coordination; strong understanding of golden signals, error budgets, capacity, saturation, and service reliability. Nice to have: Python, PowerShell, Bash, or Go scripting; Power BI, DAX, dataflows; banking or financial services experience.
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