Product Support Analyst at CMiC providing first contact support for software inquiries and issues. Actively engaging with customers to troubleshoot problems and enhance client relationships.
LP
Mainframe production Support Lead
Posted via LinkedIn Recruiter (not a company profile)
Posted last month
About the role
- Mainframe Production Support Lead role in Mississauga, ON. Requires IBM Mainframe skills (COBOL, JCL, VSAM, DB2, CICS) and production support process knowledge.
Responsibilities
- Mainframe production support. Need to have knowledge on production support process and tools (Service now or similar ITSM tool, Batch process, Incident & Problem management, Change and release deployments.
Requirements
- Must: IBM Mainframe: COBOL, JCL, VSAM, DB2, CICS.
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Degree requirement
No Education Requirement
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