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Procurement Analyst – Coupa & Source-to-Pay (S2P)

Posted via LinkedIn Recruiter (not a company profile)

Posted 2 days ago

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About the role

  • Procurement Analyst needed for Coupa & S2P platform support, user provisioning, and process optimization in a financial services environment.

Responsibilities

  • Support the enablement and ongoing administration of Coupa S2P processes, including requisitioning, approvals, purchasing, receiving, invoicing, and user support. Manage user provisioning for procurement platforms (Coupa, Zip), including onboarding, offboarding, and access rights management. Maintain accurate records of user access to ensure compliance with licensing and internal controls. Resolve and triage user access issues promptly. Monitor compliance with data privacy, regulatory requirements, and internal controls. Identify recurring issues, analyze root causes, and recommend system and process improvements. Manage shared mailbox to address user inquiries efficiently. Assist with supplier onboarding activities and catalog enablement to improve adoption and transaction accuracy. Link requisitions to contracts, monitor PO modifications and cancellations. Support platform testing, release readiness, and validation of system changes. Track operational metrics and generate reports to monitor platform usage and issue resolution. Ensure all activities align with governance and audit standards. Collaborate with stakeholders across Procurement, Accounts Payable, and Technology to resolve process gaps. Contribute to process optimization and broader procurement transformation initiatives.

Requirements

  • 1-3 years of procurement lifecycle experience. Knowledge of the source-to-pay (S2P) lifecycle. Hands-on support experience with procurement platforms, especially Coupa or Zip. Familiarity with requisition-to-invoice workflows, approval controls, and supplier enablement. Strong troubleshooting skills and attention to detail. Experience supporting user training, documentation, and onboarding. Ability to analyze data, reports, and process metrics for operational insights. Excellent stakeholder management and communication skills. Ability to thrive in a fast-paced, multitasking environment. Basic understanding of testing and release support processes. Post-secondary education in business, supply chain, finance, or related field beneficial. Experience in financial services or regulated environments is an asset. Nice to Have: Experience with Coupa S2P or Zip platforms. Exposure to other procurement tools such as Ariba or Ivalua. Advanced Excel skills. Prior helpdesk or support experience for procurement systems.

Job title

Business Intelligence Analyst

Job type

Contractor

Experience level

Not specified

Salary

$39.86/hr – $47.83/hr

Degree requirement

No Education Requirement

Tech skills

CoupaZipAribaIvalua

Location requirements

Linkedin Recruiter PostTorontoOntario Toronto

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