Senior Business Analyst – ServiceNow – Toronto (Hybrid) – 6-month contract. Requires deep experience with CMDB, ITSM, ITOM Discovery, and Service Mapping.
Responsibilities
This role requires deep experience with ServiceNow CMDB (CSDM), ITSM, ITOM Discovery, and Service Mapping, along with a solid foundation in Business Analysis within ITIL and SDLC frameworks. As well as, strong knowledge of business application architecture and hands-on familiarity with infrastructure, virtualization, and network technologies, while effectively collaborating with cross-functional technical teams.
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