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Sr. Business Analyst – ServiceNow (HRSD)
Posted via LinkedIn Recruiter (not a company profile)
Posted 2 weeks ago
About the role
- Sr. Business Analyst for ServiceNow HRSD implementation. Hybrid role in Oshawa, 24-month contract requiring 3-5+ years ServiceNow BA experience with HRSD focus.
Responsibilities
- Senior Business Analyst role specializing in ServiceNow HRSD (Human Resources Service Delivery) with secondary ITSM knowledge. Responsible for building user-focused workflows in ServiceNow, working in Agile environment with user stories, acceptance criteria, and ceremonies.
Requirements
- 3-5+ years as a ServiceNow Business Analyst, HRSD expertise (primary) + ITSM (secondary), Strong Agile experience (user stories, acceptance criteria, ceremonies), ServiceNow CSA or CIS certification, Experience with ServiceNow ATF (Automated Test Framework)
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