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Technical Analyst

Posted via LinkedIn Recruiter (not a company profile)

Posted 2 months ago

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About the role

  • Technical Analyst role at Air Canada to enhance digital assets by owning functional domains, managing applications as products, and collaborating across business and technical teams in an Agile environment.

Responsibilities

  • Responsible for the function of its applications, manage them as products, maximizing their reuse and evolvability. Build the day-to-day backlog of user stories supporting the enablement of multiple features. Control the scope of the delivery, sequencing it optimally in case of simultaneous requests. Collaborate with quality assurance, business teams, business analysts, and developers to ensure user stories meet the definition of done. Coordinate with solution architects and developers to validate the design/developed solution meets the user requirements. Works as a primary point of contact on story elaboration, grooming, and story acceptance. Participate in all required POD-level Agile ceremonies. Coordinate with other delivery teams to ensure dependencies are accounted for and enablers are properly prioritized. Communicate across various workstreams and business stakeholders outside of the Agile development team. Provide functional support on projects, issues and operational incidents, and can quickly assess the business impact of an issue or a gap. Develop business-relevant observability capabilities for their applications. Accountable for the delivery and the maintenance of the functional documentation, both for the internal delivery and for the consumers of the applications. Accountable for producing Root Cause Analysis on functional applicative issues and for making sure that the underlying application flaws are addressed.

Requirements

  • Bachelor’s degree with 2+ years of Technical Business Analyst or Technical Analyst (4+ years of demonstratable experience in lieu of degree) focused on the delivery of software products. Strong time management, organizational, planning skills. Excellent communication skills, both verbal and written. Strong technical background, in particular around APIs, application back-ends and cloud-based environments. Innovative and creative with the ability to identify and document solutions to complex problems. Experience or familiarity with working in Agile methodologies. Demonstrate punctuality and dependability to support overall team success in a fast-paced environment. Prior experience with quality assurance a plus, but not required. Airline or travel industry experience a plus, but not required. Coding or design experience a plus, but not required. Passenger Service System, eCommerce System or Loyalty System experience considered a strong asset, but not required.

Job title

Business Intelligence Analyst

Job type

Permanent

Experience level

Not specified

Salary

Not specified

Degree requirement

Bachelor’s degree

Tech skills

APIscloud-based environments

Location requirements

Linkedin Recruiter PostTorontoOntario Toronto

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