Senior Technology Problem Management Specialist leading enterprise Problem Management & RCA initiatives. Hybrid role with 3 days onsite, $120K-130K compensation.
Responsibilities
Lead enterprise-wide Problem Management and Root Cause Analysis (RCA) initiatives as a Senior Technology Problem Management Specialist.
Requirements
12+ years in IT Service Management (5+ in Problem Management), strong RCA leadership experience in enterprise environments, ITIL v4 certification (preferred), excellent stakeholder and communication skills.
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