Chief Technology Officer driving AI - first architecture, agentic engineering, and distributed team execution at Toptal. Owning technical strategy, hiring, platform reliability, and production AI outcomes.
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Technology Problem Management Specialist
Posted via LinkedIn Recruiter (not a company profile)
Posted 7 months ago
About the role
- Senior Technology Problem Management Specialist to lead enterprise-wide Problem Management and RCA initiatives. Hybrid role with 3 days onsite at a Top 5 Bank.
Responsibilities
- Lead enterprise-wide Problem Management and Root Cause Analysis (RCA) initiatives for a Top 5 Bank.
Requirements
- 12+ years in IT Service Management (5+ in Problem Management), Strong RCA leadership experience in enterprise environments, ITIL v4 certification (preferred), Excellent stakeholder and communication skills
Benefits
- 4 weeks vacation + 10 sick days + 5 personal days
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