Senior UX Designer to lead KYC modernization and portal enhancements. Create wireframes/prototypes in Figma, collaborate with cross-functional teams, and ensure accessibility compliance.
Responsibilities
Own and drive key components of the KYC program modernization effort. Lead form simplification initiatives and client outreach features. Design and enhance customer-facing portals for better UX experience. Work closely with research, stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions. Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System. Ensure that designs follow best practices and use research & testing to inform and validate. Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users. Apply a positive and constructive attitude to all feedback. Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood. Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed. Keep up to date with the latest UX practices, innovations, and tools. Ensure all designs comply with ADA/WCAG standards for accessibility. Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed. Assist and train new UX starters in the team. Contribute to the wider UX community of practice.
Requirements
Senior designers with 7 – 8 years of experience. In case 5 years and above, must be good enough in understand the designing landscape and taking thorough ownership.
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