Project Manager at ABC Fitness managing client strategic plans and initiatives. Collaborating across teams to ensure project deliverables and accountability while driving client satisfaction.
Responsibilities
Maintain a strategic plan document or dashboard summarizing top client priorities and major workstreams.
Track and report overall status using standardized health indicators (Green / Yellow / Red) based on progress and risk across deliverables.
Facilitate monthly or quarterly strategic reviews with Client Success and executive stakeholders.
Identify cross-functional risks, dependencies, and blockers, and escalate to appropriate owners or leadership.
Ensure accountability across contributing teams to maintain momentum on client priorities.
Partner with Client Success to validate priorities and ensure business context and client sentiment are reflected in updates.
Develop and maintain detailed project plans, timelines, and milestones.
Facilitate project kickoffs and ongoing stakeholder alignment.
Track deliverables, risks, issues, and dependencies across teams.
Provide structured status reporting to sponsors and stakeholders.
Manage scope, schedule, and risks using defined governance and escalation processes.
Ensure formal project closure, including documentation of outcomes and lessons learned.
Apply consistent governance, reporting, and communication standards across all work.
Support prioritization and sequencing discussions using capacity, risk, and timing insights.
Provide executive-ready updates that support timely decision-making.
Strengthen collaboration between Client Success and delivery teams.
Continuously improve PMO processes, tools, and templates to support scalable execution.
Requirements
4-5 years of experience in program or project management in cross-functional business or technology environments.
Proven ability to manage complex initiatives involving multiple stakeholders and teams.
Strong planning, risk management, and status reporting capabilities.
Experience working with executive sponsors and senior business leaders.
Ability to operate effectively in both coordination/oversight roles and hands-on project management roles.
Excellent written and verbal communication skills, including executive-level reporting.
Benefits
Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
Medical/Dental/Vision coverage
EAP – we get you help when you need it. Period.
Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16
And more! – so many benefits we couldn’t even fit them all here!
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