Senior Software Engineer on Ada's Voice team developing best-in-class voice solutions. Collaborating with cross-functional teams to enhance customer interaction channels.
Responsibilities
As a Senior Software Engineer on our Voice team, you will be working with internal and external stakeholders, product managers, and designers to execute Ada’s roadmap to deliver a best-in-class voice experience for our customers.
Our team is focused on making it as easy as possible for Ada to be deployed in all the channels where our customers and their end users are having conversations.
Execute on our ambitious product roadmap
Provide your perspective and ideas to help level up our current development practices
Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
Ensure that the team is providing the best AI Agent platform experience to our internal developers and external partners
Participate in an on-call rotation for the services the team owns, triaging and addressing production issues
Requirements
5+ years of experience as a Software Engineer and proficient with backend technologies (with a strong preference for Python)
Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis
Experience with 3rd party LLMs, such as GPT, Azure, Anthropic etc.
A good understanding and direct experience with CCaaS, SIP, WebRTC, IVR, and Telephony ecosystems, including knowledge of VoIP protocols and contact centre technologies is a benefit.
Experience deploying code and strong developer operations
Experience working with public APIs to build reliable third-party integrations
Collaborative leadership style to help the team grow and deliver high quality code
Benefits
Unlimited Vacation: Recharge when you need to.
Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
Employee & Family Assistance Plan: Resources to support you and your loved ones.
Flexible Work Schedule: Balance your work and personal life.
Remote-First, In-Person Friendly: Options to work from home or at our local hub.
Learning & Development Budget: Invest in your long-term growth goals and skills.
Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
Hands-On with LLMs: Enhance your expertise in leveraging large language models.
A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
Senior Fullstack Developer on Stay22's Neuro team designing and building robust backend systems. Focused on AI/ML infrastructure for applications that enhance monetization for digital creators.
Intern supporting AI - based software development for marine engineering research on ice - loads prediction. Collaborating with global teams at ABS HET&DRC in St. John's, NL.
Junior Software Developer contributing to full - stack development of web - based applications in a geospatial intelligence company. Collaborating in an agile team with exposure to innovative projects.
Software Developer involved in web application development for a geospatial intelligence company. Focusing on full - stack development and collaborating in a small, agile team environment.
Senior Tag Management/MarTech Engineer responsible for client - side tagging in a remote role at Northern. Collaborating with teams to ensure data governance in a regulated fintech environment.
Senior Municipal Engineer leading civil engineering projects at GEMTEC. Emphasizing on municipal and transportation infrastructure and site development in a hybrid work environment.
Lead Full Stack Developer providing technical direction and mentoring junior developers at RBC. Collaborating on innovative payment solutions for commercial clients.
Staff Chief Engineer overseeing engineering activities and ensuring safety and compliance on maritime vessels. Leading engineering teams and managing technical operations with compliance to safety standards.
Senior Software Engineer at Affirm's Zero to One labs developing and launching scalable AI - enabled systems. Engaging in rapid prototyping and collaborating with product managers in a fast - paced environment.
Test and Product Engineering Developer at Ford working on hardware testing for Electronic Control Units. Focus on defining test requirements, methodologies, and achieving product quality in mass production.