Bilingual Fraud Analyst investigating card - related financial crime and supporting customers. Equitable Bank innovator analyzing fraud risks, alerts, evidence, and transaction activity.
About the role
- Senior KYC use-case lead shaping mobile Network API solutions at Aduna. Translating identity and compliance challenges into partner enablement, thought leadership, and commercial opportunities.
Responsibilities
- Own the KYC use-case family, including Know Your Customer, Customer Onboarding, Identity Assurance, Customer Verification, and Compliance-driven Identity Processes
- Develop the technical, commercial, and industry narrative for the domain, including market trends, competitive positioning, industry challenges, the “why now,” and measurable business outcomes
- Build points of view on challenges facing banks, fintechs, enterprises, digital platforms, e-commerce providers, and online marketplaces
- Translate mobile network signals and related capabilities into measurable business value
- Create and validate executive-level and practitioner-level thought leadership, value frameworks, industry perspectives, use-case narratives, customer stories, and ROI narratives
- Deliver domain expertise through executive briefings, partner sessions, workshops, webinars, conference presentations, and selected industry engagements
- Support strategic Lighthouse opportunities as a domain expert with Sales and ecosystem partners
- Provide advisory and best-efforts support to help partners shape and unblock opportunities
- Engage with selected industry stakeholders to understand challenges and support partner-led opportunities
- Mentor Content & Enablement Specialists and provide direction and validation for scalable enablement and awareness assets
- Partner with Product, Sales, Supply, Services, Lighthouse & Lead Management, Marketing, Developer Advocacy, and ecosystem partners to maintain technical accuracy, market relevance, and consistency
- Help establish mobile-powered customer verification and onboarding solutions by connecting mobile network capabilities to real industry problems
Requirements
- 7+ years of hands-on experience in KYC, Customer Onboarding, Customer Verification, Identity Assurance, Regulatory Compliance, Digital Identity, or related disciplines
- Deep practical expertise in one or more of: KYC and Customer Verification; Customer Onboarding and Identity Journeys; Identity Assurance and Digital Identity; Compliance and Regulatory Identity Processes; Mobile Identity and Verification Solutions
- Experience working within, serving, or advising organizations responsible for KYC, customer onboarding, customer verification, identity assurance, compliance, or related identity programs
- Ability to translate complex technical capabilities into commercial narratives, measurable business outcomes, ROI, risk reduction, compliance benefits, and customer experience improvements
- Experience creating or shaping thought leadership, industry perspectives, value propositions, executive presentations, or customer-facing narratives
- Exceptional verbal, written, presentation, and facilitation skills
- Experience delivering executive briefings, presentations, workshops, webinars, industry sessions, or other expert-led engagements
- Strong mentoring and collaboration skills
- Ability to operate as a senior individual contributor and recognized authority without formal people-management responsibilities
- Preferred: experience in financial services, fintech, payments, KYC technology, identity verification, digital identity, compliance, or customer onboarding solutions
- Preferred: familiarity with Network APIs, telecommunications, mobile network capabilities, or digital identity ecosystems
- Preferred: experience supporting partner-led go-to-market motions involving CPaaS providers, ISVs, specialists, or other technology ecosystem partners
- Preferred: experience supporting strategic enterprise opportunities in an advisory, solutions, product, or subject matter expert capacity
- Preferred: experience speaking at industry events, customer conferences, webinars, executive briefings, or practitioner forums
- Preferred: established credibility and professional networks across KYC, customer onboarding, customer verification, digital identity, compliance, or fintech communities
Benefits
- Remote-working options subject to local employment arrangements
- Flexible role
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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