Principal Agentic Engineer architecting AI - native customer - experience systems for APPLY, an agentic CX partner for global consumer and entertainment brands. Leading full - stack architecture, coding - agent delivery, cloud platforms, and AI - powered applications.
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Senior Software Engineer, Integrations
Posted 3 months ago
About the role
- Senior / Staff Software Engineer for the Integrations team at Air-tek. Delivering production-grade integrations and leading technical improvements with a diverse team in Toronto.
Responsibilities
- Own end-to-end delivery: discovery, design, implementation, testing, deployment, and support
- Break down ambiguous problems into clear technical plans, milestones, and deliverables
- Identify risks early (data quality, partner constraints, operational failure modes) and drive mitigations
- Design maintainable integration components and contribute to shared patterns and libraries
- Improve engineering standards through code reviews, design reviews, and documentation
- Champion best practices in integration design, testing, deployment, and monitoring
- Participate in on-call and incident response as needed; improve runbooks and alerting
- Drive durable fixes and reliability improvements that reduce recurring incidents
- Collaborate with Delivery to align on scope, sequencing, and timelines; communicate tradeoffs clearly
- Partner with Product to clarify requirements and help shape roadmap items that improve integration flexibility
- Coordinate with other Engineering teams when work impacts shared services or downstream systems
Requirements
- Proven track record delivering complex systems or integrations in production
- Strong system integration fundamentals (APIs, enterprise patterns, cloud architectures)
- Experience designing for reliability (idempotency, retries/backoff, rate limiting, data validation)
- Strong debugging and root-cause analysis skills
- Demonstrated technical leadership at the team level: setting direction, influencing standards, and driving high-leverage initiatives
- Experience creating leverage via shared patterns/frameworks/tooling
- Strong ability to align stakeholders and drive decisions across competing priorities
- Lead the design and execution of enterprise CI/CD pipelines utilizing GitHub Actions and Docker to containerize and deploy microservices
- Familiarity with our stack (or similar): React, Vue.js, TypeScript, Node.js, C#/.NET Core, MongoDB, Docker
- Experience with Agile/Scrum methodologies; familiarity with tools like Jira and Confluence
Benefits
- Competitive compensation and growth opportunities in a fast-scaling company
- Work on meaningful problems that power the backbone of the airline industry
- Build production-grade software that scales globally and impacts millions of passengers
- Collaborate with brilliant engineers in a high-trust, low-ego environment
- Operate with autonomy and ownership - your ideas will shape our products
- Exposure to modern technologies, cloud environments, and complex system design
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