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About the role

  • Sr. AI/ML Engineer building and deploying AI models for AlertMedia’s risk intelligence and response SaaS platform. Optimizing LLMs, machine-learning pipelines and production AI features.

Responsibilities

  • Lead the evaluation, training and integration of advanced AI and machine learning models across the product suite
  • Help shape AI strategy by identifying appropriate models for use cases
  • Optimize model performance through fine-tuning and prompt engineering
  • Train and fine-tune supervised learning models for internal tools and customer-facing features
  • Lead prompt engineering and testing efforts for LLM use cases
  • Design and implement evaluation pipelines for LLMs and traditional ML models
  • Work with and optimize Elasticsearch-backed data systems powering AI and intelligence pipelines
  • Identify opportunities to improve AI models, data pipelines and engineering workflows
  • Develop tools and frameworks for prompt iteration, model benchmarking and performance tracking
  • Coordinate with the security team to ensure AI compliance standards
  • Evaluate commercial and open-source LLMs for performance, cost, alignment and reliability
  • Collaborate with product and engineering teams to integrate AI features safely, scalably and maintainably
  • Monitor, evaluate and continuously improve production AI and ML model performance
  • Stay informed about emerging NLP, machine learning and AI infrastructure research
  • Contribute to AlertMedia’s culture, values and vision

Requirements

  • Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
  • 2+ years of software engineering experience; Python preferred
  • 4–6+ years of experience in data science and/or software engineering, specifically in machine learning engineering or applied AI
  • Strong understanding of LLMs and traditional machine learning methods
  • Experience with prompt engineering, model fine-tuning and evaluation
  • Familiarity with model evaluation best practices, including offline metrics, cross-validation and A/B testing
  • Proficiency in Python and ML libraries such as scikit-learn, PyTorch, TensorFlow and Hugging Face
  • Experience with Elasticsearch or other large-scale search and indexing platforms
  • Experience with cloud-based ML tooling such as SageMaker and Bedrock and data workflows
  • Demonstrated experience training and deploying supervised learning models, ideally in production environments
  • Ability to work independently and collaboratively on cross-functional teams
  • Strong organizational skills and ability to manage multiple projects in parallel
  • Ability and desire to work in a fast-paced, challenging environment
  • Must have existing authorization to work in Canada without sponsorship now or in the future
  • Finalists may be asked to complete identity verification and present valid government-issued identification

Benefits

  • Competitive base salary
  • Company-wide bonus program
  • Generous and flexible time off and parental leave policies
  • Medical, Dental, Vision and Life Insurance 100% paid for employees
  • Rewards and incentives
  • Community service opportunities
  • Access to downtown Austin office with 360-degree views, building gym and nearby running trails
  • Ongoing career development opportunities through the Learning & Development team
  • Meaningful work and career growth in a fast-moving, global company with an award-winning culture

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

CloudElasticSearchPythonPyTorchScikit-LearnTensorflow

Location requirements

RemoteCanada

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