Senior Software Engineer building scalable AWS, Big Data, and ML infrastructure for Genesys’ AI - powered customer - experience platform. Leading distributed systems projects from architecture through production.
About the role
- Associate Software Developer building and scaling AltaML’s agentic platform. Working collaboratively to enhance AI-driven decision-making and optimize workflows in a hybrid environment.
Responsibilities
- Develop and maintain high-quality, well-documented code across both frontend and backend systems.
- Troubleshoot and resolve bugs, integration issues, and performance bottlenecks in production and staging environments.
- Implement new features and enhancements, particularly those that improve dashboard usability and data visibility.
- Collaborate closely with cross-functional teams to translate technical requirements into scalable solutions.
- Leverage AI and agentic development tools to automate testing, improve code efficiency, and streamline CI/CD pipelines.
- Contribute to technical documentation, code reviews, and agile workflows to ensure strong engineering practices and maintainable codebases.
- Stay current on software trends, frameworks, and architectures — bringing new ideas to strengthen our agentic infrastructure.
Requirements
- Progress toward a Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
- Proficiency in one or more modern programming languages such as Python, JavaScript, TypeScript, or Node.js.
- Solid understanding of the Software Development Life Cycle (SDLC) and agile methodologies.
- Familiarity with frontend frameworks (React, Vue) or backend technologies (APIs, databases, microservices, or cloud infrastructure).
- Exposure to machine learning concepts or experience working with agentic systems is an asset.
- Strong problem-solving, debugging, and analytical skills, with a focus on clean, maintainable code.
- A collaborative mindset and the ability to learn quickly in a dynamic, evolving technical environment.
Benefits
- Uncapped Vacation - For all full time, permanent employees. Seriously, take the time you need - when you need it.
- Make an Impact - Witness the impact your work contribution has on the success of our company.
- Working with PhD and Master Level Colleagues - Endless conversations around the latest in Machine Learning and Applied AI.
- Competitive Benefits - For all full time, permanent employees.
- Office as a Resource - Hybrid work environment with state-of-the-art office spaces that ignite collaboration.
- Big Slack Energy - IYKYK.
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