Program Manager driving enablement strategies and execution for Samsara's Customer Support team. Collaborating with stakeholders and managing programs to improve customer experience and operational growth.
AG
Senior Program Manager, Mobile FPS Creator Program
Posted 4 hours ago
About the role
- Senior Program Manager at AMG managing client relationships and leading project execution for gaming initiatives. Ensuring deliverables exceed client expectations in a fully remote environment.
Responsibilities
- Serve as the primary point of contact for key client relationships, acting as a liaison between AMG and the client.
- Utilize internal AMG teams to ensure contract deliverables are completed on time, within budget and satisfaction of the client.
- Ensure that clients feel confident at all times that AMG will meet and exceed their expectations for service and products.
- Organize and participate in campaigns and events to build community and boost brand awareness.
- Manage workflow by outlining all project deliverables, assigning specific deliverables to the appropriate team members and developing a schedule to ensure timely completion.
- Execute high-level creative oversight of program direction and brand messaging to meet client goals.
Requirements
- 4+ years working in the gaming industry in a related role.
- Related roles include Program or Project Management, community management, talent management, or other creator-related activities.
- Experience within a fast-paced agency or gaming environment is highly valued.
- Excellent communication skills, both written and verbal.
- Experience and demonstrated ability to motivate and effectively lead teams.
- Demonstrated ability to captivate and engage stakeholders and clients through exceptional presentation delivery.
- Ability to interpret content analytic data and online community engagement metrics.
- Ability to solve problems relating to time management, and lead your team on the right course.
- Strong organizational skills, with the ability to manage multiple projects simultaneously.
- BONUS: Strong Spanish Proficiency
- BONUS: Strong experience with mobile games.
Benefits
- Fully Remote Work – Enjoy the ability to work remotely from anywhere.
- Vivid, One-of-a-Kind Culture – Join a diverse, collaborative team that values authenticity, creativity, and a shared passion for gaming.
- Exciting Growth Opportunities – We provide best-in-class training that will challenge you and drive your growth in a fast-paced environment.
- Comprehensive Benefits – Eligible employees have the option to enroll in medical, dental, vision, and disability insurance, along with a life insurance policy.
- Competitive Salary – Earn compensation that reflects your skills, experience, and contributions.
- Incentive Programs – Take advantage of performance-driven rewards for bringing in new business, recruiting top talent, and driving upsell opportunities.
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