Talent Operations Program Manager overseeing recruiting operations systems at Boomi. Leading initiatives to enhance recruitment processes and candidate experience in Vancouver office.
Responsibilities
Own the end-to-end operating model for recruiting operations, balancing scalability, usability, and data integrity across regions
Serve as the architect and owner of our recruiting tech stack, with the ATS at the center—designing workflows, integrations, and system configurations that scale globally
Lead end-to-end system implementations and major upgrades, including global rollouts, data migration, testing, and change management
Ensure clean, reliable data at the source through thoughtful process design, automation, and governance
Evaluate, pilot, and implement AI, automation, and emerging recruiting technologies that reduce manual effort and improve recruiter and candidate experience
Own process documentation, enablement, and training—ensuring recruiters and hiring partners are confident, capable, and actually using what’s been built
Manage TA vendors end-to-end: discovery, implementation, optimization, renewals, and ROI tracking
Act as the program manager for Talent Acquisition’s strategic initiatives, turning our “plan on a page” into executable, measurable work
Own project planning and execution for global initiatives such as DEI-focused hiring programs, candidate experience improvements, employer branding and talent marketing initiatives, referral programs, and process enhancements
Define milestones, timelines, dependencies, and success metrics, keeping leaders informed and initiatives on track
Partner with TA leadership to operationalize strategy through systems, processes, and tooling
Lead global change management: rollout planning, communications, training, feedback loops, and iteration
Use data and insights to tell the story of progress, identify friction points, and recommend course correction
Requirements
6+ years of experience in Talent Operations, Recruiting Operations, HR Systems, or related roles
Proven experience leading ATS implementations or major global system migrations in complex, multi-region environments
Demonstrated ability to operate as both a hands-on systems and process owner, and a program manager, driving cross-functional initiatives forward
Strong technical curiosity; you explore new features, tools, and AI capabilities to understand how they can meaningfully improve outcomes
Hands-on experience designing, deploying, or meaningfully piloting an AI agent, automation, or LLM-powered solution to support recruiting, HR Operations, or people analytics
A disciplined, scalable approach to process design that avoids unnecessary bureaucracy
Exceptional organization and follow-through. You bring structure, clarity, and momentum to ambiguous work
Experience working with project management tools
A collaborative, approachable style. You make complex change feel manageable.
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