Senior Genesys engineer managing routing, IVR, and omnichannel integrations for Forward Financing, a fintech lender. Optimizing customer and agent contact - center experiences across voice, SMS, and email.
About the role
- Project Engineer bridging engineering and project management for hydroelectric projects at Andritz Hydro Canada. Responsible for coordination, strategy definition, and stakeholder engagement within projects.
Responsibilities
- Ensures effective coordination between engineering, construction, and project controls groups
- Organizes and facilitates meetings regarding technical activities and design reviews
- Ensures stakeholders interpret the technical specification and expectations correctly
- Defines the technical strategy and the supply plan in collaboration with the Project Manager and the Procurement Department
- Participates in the selection, negotiations and technical discussions of the main suppliers and sub-contractors
- Responsible for making sure engineering deliverables and supply deliveries are made on-time and according to established quality criteria for all systems related to their projects
- Follows-up on Non-Conformances and Change Management with the customer and engineering
- In collaboration with the Project Manager, analyzes, defines and implements a contingency plan to correct any issues or deviations that can have an impact on their projects.
Requirements
- Bachelor of Mechanical or Electrical Engineering
- Certified member of the O.I.Q.
- Experience in the fields of hydroelectricity, energy producing equipment or related design and manufacturing activities
- Proven leadership and experience in technical coordination of engineering activities and subcontracting
- Good verbal and written communication skills in French and English.
Benefits
- Life, disability, dental and extended health insurance
- Pension plan
- Hybrid work mode
- Performance share plan
- Employee assistance program
- Employee individualized training and career plan
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