Part - time Retail Shift Leader supporting store operations at Canna Cabana, Canada’s largest cannabis retail chain. Supervising staff, customers, sales targets, KPIs, and inventory.
About the role
- Seasonal Guest Services Representative for Arc’teryx providing exceptional customer solutions and experiences. Collaborating with the team to foster guest loyalty and satisfaction.
Responsibilities
- As a seasonal Guest Services Representative, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc’teryx products and services.
- Recognizing the diverse needs of our guests, you will take an empathetic approach to offer personalized resolutions through multiple channels of communication.
- In collaboration with the team committed to both Guest Services and After-Sales support, you will represent the brand and inspire continuous growth of guest loyalty.
- Effectively manage your workload with consideration of our department’s service level goals.
- Achieve and exceed established performance targets, focusing on quality of service and efficiency, while maintaining professionalism and empathy with guests.
- Taking ownership of guest concerns from start to finish, ensuring timely follow-up and resolution.
Requirements
- You have knowledge of or experience using Arc’teryx products or other outdoor brand products
- You have highly effective verbal and written communication skills
- You are able to read, write, fluently speak and understand the English language
- You are proactive and comfortable communicating with customers via phone and email
- You have strong organizational, interpersonal, and problem-solving skills
- You have a strong attention to detail, including accurate data and order entry skills
- You are proficient in Microsoft Office
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You are comfortable with change, and able to switch to other tasks or business areas as needed when business demands shift
- You are able to balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it.
Benefits
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Personal Care Specialist supporting Cencora’s Canadian patient services and pharma commercialization business. Processing prior authorizations, insurance verification, financial assistance, and specialty pharmacy referrals.
Technical specialist optimizing precast refractory solutions for RHI Magnesita’s North American industrial customers. Supporting field assessments, manufacturing, trials, product development, and sustainability initiatives.
Field Safety Specialist advising Grainger customers on safety improvements and MRO solutions. Coaching sellers and driving workplace safety implementations across British Columbia.
General Utility Worker maintaining cleanliness, sanitation, food stations, and inventory at LandSea’s remote BC workforce camps. Supporting safe, well - serviced accommodations for onsite crews.
ERP Release Coordinator coordinating Infor M3 testing, documentation, and deployments. Supporting Winpak’s sustainable packaging operations across manufacturing and supply chain processes.
Credit risk specialist analyzing and managing commercial mortgage exposures at Manulife, an international financial services provider. Supporting underwriting, workouts, portfolio monitoring, and senior credit decisions.
Manufacturing Operator producing bulk pharmaceutical and cosmetic products for Galderma’s dermatology business. Operating automated equipment while following cGMP, safety, and production procedures.
Part - time Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory at Canna Cabana’s Calgary cannabis store.
Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory for Canna Cabana cannabis stores.