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About the role

  • Software Engineer focusing on forecasting and scheduling solutions using machine learning at Assembled. Enhance efficiency with AI tools to optimize customer support operations.

Responsibilities

  • Developing forecasting interfaces, data pipelines, and inference servers to predict support contact volume and determine the optimal number of support agents.
  • Designing and implementing interfaces to collect and store team preferences and customer business constraints.
  • Enhancing machine learning efficiency and operations to support rapid model deployment and iteration.

Requirements

  • Experience using Python libraries like pandas, SciPy, and seaborn for statistical or predictive work.
  • Previous experience working on a machine learning or algorithmic team.
  • A strong commitment to advancing both statistical and runtime performance, ensuring reliable and efficient forecasting and scheduling.

Benefits

  • Stock options
  • Full range of medical, financial, and/or other benefits

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$170,000 - CA$330,000 per year

Degree requirement

No Education Requirement

Tech skills

PandasPython

Location requirements

RemoteCanada

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