Leading global customer operations strategy and Chief of Staff execution for LexisNexis Legal & Professional. Aligning workforce planning, AI automation, finances, and enterprise priorities.
About the role
- Autodesk Chief of Staff guiding strategy, portfolio investments, and operations for AutoCAD, Revit, and infrastructure software. Advising ABI leadership and leading transformational initiatives across global teams.
Responsibilities
- Partner with the VP and ABI Leadership Team to shape multi-year strategy, annual priorities, and portfolio investment decisions
- Frame complex problems, develop fact-based options, challenge assumptions, and recommend courses of action
- Integrate customer, market, product, financial, people, and operational insights into leadership recommendations
- Strengthen the effectiveness, cohesion, and trust of the ABI Leadership Team
- Identify organizational barriers and recommend interventions
- Support organizational and operating-model changes, objectives, performance metrics, and key results
- Run quarterly offsites, monthly strategic meetings, weekly tactical meetings, and other leadership meetings
- Translate strategy and decisions into clear organizational communications
- Prepare and support the VP in executive reviews, employee engagements, customer meetings, industry events, and other high-impact forums
- Author communications for the ABI VP, including announcements, presentations, and blogs
- Represent ABI in cross-company efforts and stand in for the VP when appropriate
- Own selected strategic initiatives as lead program and project manager across ABI product groups, functions, or Autodesk organizations
- Maintain portfolio visibility into progress, risks, dependencies, and capacity constraints; drive escalation and resolution
- Document decision rationales, alternatives, trade-offs, stopped or deferred work, accountable owners, and expected outcomes
- Identify opportunities to reuse platforms, capabilities, and operating practices and reduce duplication
- Use AI capabilities and models to improve operational efficiency and automate regular processes
- Lead, develop, and prioritize the ABI business operations and program management team
- Provide coaching and career development support to direct reports
Requirements
- Bachelor’s degree in Science, Technology, Engineering, Math, Architecture, or related field; or related experience
- Master’s degree preferred
- 10 years of experience within the software development industry, preferably in product management or development organizations
- Experience in architecture, engineering, and construction preferred
- Demonstrated success leading large, complex, transformational programs
- Ability to define problem statements, assess options, recommend solutions, solicit perspectives, and drive decisions
- Strong interpersonal skills and comfort negotiating with stakeholders
- Excellent written and oral communication skills
- Ability to convey complex concepts concisely across executive leadership, peers, managers, junior staff, customers, and partners
- Skills to guide objectives at meetings, strategic planning sessions, and quarterly business reviews
- Experience creating operating systems, decision processes, portfolio reviews, objective-setting, performance management, and executive forums
- Ability to gather, analyze, visualize, and structure fact-based recommendations
- Understanding of how companies use AI to improve operational efficiency
- Good understanding of context engineering for automating repetitive processes
- Approximately 25% travel expected
- Ability to work with geographically distributed global teams
Benefits
- Annual cash bonuses may be included
- Stock grants may be included
- Comprehensive benefits package
- In-person onboarding and/or in-person ID verification may be required
- Career development support for direct reports
- Leadership offsites and company/industry conference participation
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