Implementations Configuration Specialist

Posted 2 hours ago

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About the role

  • Implementations Configuration Specialist configuring AutoFi’s SaaS products and integrations for automotive dealers. Managing launch-ready implementations, testing, troubleshooting, and Dealer Partner requirements.

Responsibilities

  • Own the technical configuration and integration of AutoFi products for assigned Dealer Partner implementations
  • Translate requirements into functional, launch-ready solutions
  • Manage approximately 13–20 concurrent implementations and competing deadlines
  • Collaborate with Dealer Onboarding Specialists and internal stakeholders to establish launch timelines and identify dependencies
  • Serve as technical point of contact for Dealer Partners, representatives, and third-party vendors
  • Gather requirements, provide configuration guidance, troubleshoot issues, and resolve implementation blockers
  • Manage technical implementation needs through resolution with accurate documentation and stakeholder communication
  • Apply and validate product configurations and integrations using APIs, JSON, XML, HTML, CSS, and related technologies
  • Review and test completed configurations and integrations before QA validation
  • Troubleshoot configuration and integration issues, implement corrections, and escalate complex issues
  • Partner with QA resources to investigate and resolve defects
  • Communicate implementation progress, risks, delays, and capacity constraints
  • Complete post-launch configuration adjustments, troubleshooting, documentation, and follow-up activities
  • Develop and maintain proficiency in AutoFi’s product suite, integration capabilities, and Dealer Partner use cases
  • Maintain implementation records, configuration specifications, and testing documentation
  • Contribute to process improvements and repeatable best practices

Requirements

  • 2–3 years of experience working with SaaS platforms, technical configurations, system integrations, or related implementation activities
  • 2–3 years of experience in client-facing implementations, technical onboarding, or SaaS support strongly preferred
  • Working knowledge of APIs, JSON, XML, HTML, CSS, and Regex strongly preferred
  • Hands-on experience using API testing tools such as Postman
  • Technical aptitude with software configurations, system settings, integrated applications, and AI Agents
  • Strong attention to detail and commitment to quality
  • Excellent organizational, time management, and prioritization skills
  • Ability to manage a high volume of concurrent assignments and competing deadlines
  • Ability to contribute to realistic implementation timelines, identify risks and dependencies, and deliver on commitments
  • Strong ownership and accountability; ability to work independently and escalate when necessary
  • Excellent written and verbal communication skills
  • Ability to gather requirements, explain technical concepts, and collaborate with technical and non-technical stakeholders
  • Ability to adapt to changing priorities and requirements
  • Experience working with third-party integrations, external vendors, or cross-functional implementation teams preferred
  • Familiarity with automotive dealership operations, business models, and technology ecosystems is an asset but not required

Benefits

  • Full training
  • Competitive total rewards package
  • Medical, Dental & Vision coverage — 100% premium coverage for employee / 50+% for dependents
  • Flexible work hours
  • Remote environment
  • Competitive pay
  • Growth opportunities within a dynamic culture
  • Wellness & cultural initiatives, including fitness challenges, wellness webinars, virtual games, and regional activities
  • Up to $1K per year for employee professional development
  • Stock options
  • $2,000 CAD annual performance bonus

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$60,000 - CA$65,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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