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About the role

  • Senior Product Coordinator owning digital product strategy, roadmaps, and delivery at Okanagan College. Improving accessible learner and staff experiences through analytics, Agile practices, automation, and AI-enabled services.

Responsibilities

  • Drive priorities and continuous evolution of digital products serving learners, employees, and the institution
  • Define product vision, roadmap development, backlog management, and prioritization
  • Lead user-centered product discovery, delivery, adoption, and continuous improvement
  • Use analytics, user feedback, and service insights to validate priorities and measure performance
  • Ensure digital solutions are accessible, intuitive, and aligned with user needs
  • Develop plans for systems, integrations, and platforms to create a scalable digital environment
  • Coordinate with the AI & Automations Development Team Lead to align product priorities and technical feasibility
  • Lead sprint planning, acceptance criteria, retrospectives, and release coordination
  • Coordinate technical, design, and operational teams to deliver high-quality solutions
  • Support change management and release readiness
  • Identify opportunities to automate workflows, simplify processes, and reduce friction
  • Evaluate emerging digital trends, AI-enabled services, automation, platforms, and technologies
  • Build collaborative relationships across academic, administrative, and technical teams
  • Communicate product vision, priorities, decisions, outcomes, and trade-offs to stakeholders

Requirements

  • Four-year degree in Business Administration, Computer Science, Information Systems, or a related discipline, or equivalent combination of education and experience
  • At least 4 years of hands-on experience in digital product ownership, business transformation, business analysis, or technical project delivery in Agile environments
  • Experience configuring and supporting enterprise digital platforms
  • Experience with process improvement or automation initiatives
  • Experience leading discovery, user research, and UAT activities
  • Strong Agile fundamentals, including sprint planning, backlog refinement, iterative delivery, and retrospectives
  • Ability to translate user feedback, analytics, and service insights into requirements and product decisions
  • Experience with wireframes, prototypes, and user flows
  • Understanding of UX principles and accessibility standards
  • Comfort with analytics tools such as Power BI or Excel
  • Project Management Professional (PMP), Certified Scrum Product Owner (CSPO), or similar designation is an asset

Benefits

  • 8 month contract with possibility of extension
  • Flexible Monday–Friday schedule (8:00–4:30 negotiable)
  • Union representation and bargaining-unit coverage
  • Accessibility accommodations available during the application process

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$35 - CA$40 per hour

Degree requirement

Bachelor's Degree

Tech skills

PMP

Location requirements

HybridKelownaCanada

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