Commercial Operations Associate handling order processing for AVEVA's product support systems. Collaborating with customers and distributors while maintaining accurate order documentation in Dynamics.
Responsibilities
Communicating with customers and distributors via e-mail with questions and concerns as needed
Responsible for setting up product support in NextGen application
Processing and fulfilling product orders in Dynamics
Assisting with any financial audit requests and providing necessary documentation to assist auditors, accounting, and finance
Updating and setting up customers in Customer Maintenance application
Processing Failed Key and License RMA’s and creating the orders in Dynamics
Processing License Modifications in licensing when needed
Requirements
Business College graduate or equivalent work experience
Order processing experience preferred, in Dynamics, SalesForce, Oracle
Great attitude with able to perform under pressure during busy peaks throughout the year (required availability end of months/quarters/end of year/Holidays)
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