IT support technician diagnosing PC and Apple issues for Venture’s business clients. Providing remote assistance and occasional GTA onsite support while managing tickets and hardware repairs.
About the role
- Technicien.ne réparant et remplaçant les vitres automobiles pour Belron Canada, leader canadien du vitrage automobile. Réalibration ADAS, service client et respect des normes de sécurité et qualité.
Responsibilities
- Repair or replace windshields skillfully and carefully
- Recalibrate the front-facing camera of the Advanced Driver Assistance System (ADAS)
- Install automotive glass and other products in accordance with Lebeau® technical standards
- Follow Belron® International technical standards and procedures for repairing and replacing vehicle doors, windows, and windshields
- Properly maintain tools
- Follow health and safety procedures while using the provided equipment
- Meet the company’s productivity targets
- Represent the customer’s interests, promptly communicate their feedback, and keep them informed of the work’s progress
- Identify opportunities for upselling and business development
- Demonstrate professionalism and attention to detail
- Build authentic relationships with customers and colleagues
Requirements
- Eager to learn and highly motivated
- Able to lift up to 50 lb. as needed
- Hold a valid Class 5 or Class G driver’s licence; novice Class 7 or G2 licences are not considered full driver’s licences
- Able to drive a company vehicle and work independently at the customer’s location, as needed
- High school diploma or equivalent
- Direct experience in the automotive glass repair and replacement industry is an asset
- Exceptional attention to detail
- Team-oriented, results-driven, and able to multitask
- Strong problem-solving and communication skills
- Available to work a flexible schedule
- Willing to work at different Belron Canada locations near you, as needed
Benefits
- Competitive hourly wage, weekly pay, and annual review
- Work-life balance with no unpredictable schedules or long hours
- Average of 37.5 hours per week, ranging from 35 to 40 hours per week
- Uniform and technical footwear provided
- Prescription safety glasses
- Employee discounts and rebates on tools, products, and services
- Group insurance plan available from the first day of employment for permanent employees
- Retirement plan available from the first day of employment for permanent employees
- Opportunities for advancement
- On-the-job training
- Skills development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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