Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Product Manager leading strategy and lifecycle management for enterprise B2B software products at BigHand. Focus on innovation, client value, and cross-functional collaboration.
Responsibilities
- Lead the strategic direction and lifecycle management of enterprise B2B software products.
- Ensure product strategy is aligned with BigHand’s broader company strategy and commercial objectives.
- Engage deeply with clients to uncover needs and understand business context quickly.
- Collaborate cross-functionally with engineering, sales, marketing, design, and client success teams.
- Drive the product lifecycle for an enterprise B2B product suite.
- Define a clear roadmap that aligns with both company strategy and evolving market conditions.
- Build relationships with a diverse range of clients and develop a deep understanding of users and buyers.
- Proactively design and lead product discovery activities to validate assumptions and inform direction.
- Analyze customer feedback and market data to shape product direction.
- Communicate proactively and effectively to ensure all stakeholders are informed, engaged, and aligned to the desired outcomes.
Requirements
- 2+ years of experience as a Product Manager with a strong focus on enterprise B2B software.
- Experience aligning product strategy with broader company and commercial goals.
- Comfortable analyzing product usage data, revenue trends, and customer feedback to shape strategy.
- Experience working directly with clients.
- Effective at translating technical concepts to non-technical users and stakeholders.
- Ability to design and lead discovery and user research efforts without relying on a centralized research team.
- Confident and engaging presenter with experience communicating with executive buyers and external audiences.
- Strong communication and collaboration skills with a track record of keeping teams focused, motivated, and aligned.
- Understanding of the distinctions between user and buyer needs and how to represent both in decision-making.
- Experience working with law firms or in the legal tech industry would be advantageous.
Benefits
- 15 days holiday per year (exc. public holidays) + 2 personal days to take for anything you like!
- 3 additional BigHand days off between Christmas & New Year
- Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG)
- Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health
- Opportunities to give back with company volunteer events and individual volunteer days
- Career growth opportunities and study leave options
- Family benefits including enhanced parental leave, secondary caregiver leave and fertility support
- Financial benefits including retirement plan, life assurance, and flexible spending
- Fully remote working
- Growing business with a global presence and a true focus on work-life balance
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