Product Owner managing personal deposit strategy, pricing, profitability, and member experiences. Supporting Servus Credit Union’s mission to reinvest earnings in members and Alberta communities.
About the role
- Senior Product Manager owning caregiver engagement products at Caribou, a home care technology company. Driving discovery, delivery, launches, and measurable outcomes for organizations and caregivers.
Responsibilities
- Own the full product lifecycle from discovery and prioritization through development, launch, measurement, and iteration
- Quickly understand new problem spaces, identify opportunities, and translate ambiguity into priorities and actionable plans
- Collaborate with Engineering, Design, Customer Success, and Leadership to shape solutions and navigate trade-offs
- Engage directly with customers and end users to understand challenges, validate assumptions, and uncover opportunities
- Use qualitative insights and quantitative data to inform decisions, measure success, and improve products
- Balance long-term product strategy with rapid shipping and incremental value delivery
- Own execution, remove roadblocks, and keep initiatives moving forward
- Occasionally travel to the U.S. to meet users in person
- Shape product positioning, branding, launches, and market understanding
- Build products serving home care organizations and caregivers
Requirements
- 5+ years of Product Management experience
- Experience ideally within a fast-paced B2B or B2C SaaS environment
- Proven track record of owning products end to end
- Strong execution skills and bias for action
- Excellent product judgment
- Scrappy, entrepreneurial mindset
- Strong technical fluency
- Ability to collaborate closely with Engineering
- Customer-centric approach
- Comfort using qualitative and quantitative data to guide decisions
- Strong communication and stakeholder management skills
- Experience working in a startup or high-growth environment
- Nice to have: experience building B2B2C products
- Nice to have: experience with high-frequency end-user engagement products, such as workforce technology, HR tech, consumer/mobile applications, or gaming
- Nice to have: experience with loyalty, rewards, or recognition products
- Nice to have: experience in home care, healthcare, or workforce technology
- Candidates must be based in Toronto or Montreal
Benefits
- Stock options
- Healthcare benefits
- Summer half-days
- Remote work options
- Company retreats
- Team events
- Customer meetings throughout the year
- Hybrid work culture with one day a week in-office
- Purpose-driven work supporting caregivers and home care organizations
- Diverse and inclusive workplace
- Recruitment-process accommodation available
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Degree requirement
No Education Requirement
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