LP
AI Product Owner – Contact Center AI
LinkedIn Recruiter Post
A large Telco seeks an AI Product Owner to drive Contact Center AI services, bridging business strategy and technical execution.
About the role
- Product Owner shaping clinical technology solutions at Clario. Collaborating with cross-functional teams to deliver high-quality, compliant products for clinical research.
Responsibilities
- Own and manage the product backlog for one or more Agile Scrum teams
- Translate customer needs and business objectives into clear user stories, acceptance criteria, and prioritized backlog items
- Collaborate closely with software engineers, quality engineers, AI engineers, and product stakeholders to deliver high-impact product features
- Facilitate backlog refinement, sprint planning, and product requirement discussions
- Act as the primary product contact for engineering teams during development cycles
- Drive alignment between product vision, engineering execution, and user needs
- Coordinate delivery across cross-functional teams to ensure consistent, incremental product releases
- Help manage dependencies across multiple components (“assets”) of the platform
- Lead product demos and participate in feedback sessions with internal and external stakeholders
- Ensure product features align with regulatory, quality, and compliance requirements
- Provide visibility into product progress, risks, and cross-team dependencies
Requirements
- Bachelor’s or Master’s degree in Engineering, Computer Science, Biomedical Engineering, or related field, or equivalent experience
- 3–5 years of experience as a Product Owner, Product Manager, or Product Engineer in a software development environment
- Strong experience managing product backlogs, user stories, and Agile delivery processes
- Demonstrated experience working closely with software engineering teams in Agile Scrum environments
- Ability to prioritize work across multiple initiatives and diverse stakeholder groups
- Strong customer focus with an ability to advocate for user needs
- Technical fluency and ability to communicate effectively with engineers, data scientists, and AI specialists
- Familiarity with tools such as JIRA, GitHub, and modern product development platforms
- Strong analytical, organizational, and communication skills
- Experience working in regulated environments such as healthcare, clinical trials, or life sciences is a plus
- Interest in AI-enabled and data-driven technology platforms
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
- Paid time off
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