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About the role
- Field Installation Technician for BlastOne supporting installation teams in industrial settings. Ensure quality and timely installation while coordinating between customers and technicians throughout the process.
Responsibilities
- Responsible for supporting the installation team (customer or contractor) to ensure on time delivery of installation schedules and that the quality of installation meets expectations
- Act as the liaison between the customer and the delivery team to effectively communicate installation status, risks and unforeseen impacts
- Detailed review of new system installations to confirm prints and functioning as designed
- Conduct startup and commission of new installations
- Generate installation and commissioning reports
- Provide support to sub-contractors to ensure installation steps are completed with expected quality
- Conduct training for operations and maintenance groups
- Conduct over phone support to customers
- Trouble shoot and diagnose mechanical and electrical systems during startup phases of installation
- Review existing PLC programs for troubleshooting and diagnosis
- Check inventory of delivered components to validate parts are available
- Communicate with the customer for any inquiries and requirements from the customer scope of work
- Solicit and gather feedback from sub-contractors for continuous improvement
- Work with PMs and PEs to derisk potential field issues during the installation phase
- Daily communication of project status including punch list items and risks to project delivery
- Identify potential risks in the installation phase and develop mitigation strategies
- Monitor and evaluate risk factors to ensure proactive decision-making
- Implement quality control measures to guarantee accuracy and completeness of installations
Requirements
- Proven experience as an Installation or service technician or similar role
- 2+ years of experience installing, maintaining and troubleshooting industrial equipment (pneumatic, electrical and mechanical)
- 3-5 years of extensive Controls experience (including diagnosing complex, intermittent system failures), programming in addition to troubleshooting, commissioning and retrofitting multiple OEMs, supporting PLC platforms (such as Beckhoff and Schneider etc.)
- Demonstrated success in supporting high-performance teams in a technical project environment
- Solid technical background with understanding of installation procedures
- Excellent organizational skills
- Ability to support and coordinate multiple teams during installation phases
- Strong problem-solving abilities
- Must have excellent written and verbal skills
- Must have a high sense of urgency - Prefer action over inaction - Task oriented
- Must be able to demonstrate strong attention to detail
- Must have excellent proficiency with Microsoft Outlook, Word, Excel, PowerPoint, OneDrive/SharePoint, and Project as these will be daily tools for the role
- Remote Meeting Technology Experience (Zoom, Microsoft Teams, Skype, WebEx)
Benefits
- Great family culture with a meaningful mission
- Flexible time off
- Generous 401k policy
- Industry leading Health Insurance & benefits program
- Incredible opportunities to grow within the company and the industry, both your responsibilities and compensation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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