Technical Support Engineer supporting CrashPlan’s cyber - ready data resilience platform. Diagnosing customer issues across operating systems, networks, databases, and deployment environments.
About the role
- IT Support Engineer responsible for managing employee IT lifecycle and 100+ SaaS tools. Supporting a fully remote team in a fast-growth tech environment.
Responsibilities
- Own the employee IT lifecycle.
- Administer the core stack.
- Run 2nd-level support.
- Manage DNS and domain registrars.
- Build monitoring and alerting for internal IT systems.
- Document properly.
- Collaborate across teams.
Requirements
- 3+ years as a System Administrator, IT Operations Specialist, IT Support Engineer, or similar.
- Strong hands-on Google Workspace administration.
- Familiarity with GCP, Jira, Notion, and 1Password or comparable tools.
- Comfort with monitoring and alerting tools for internal IT.
- Ownership mindset.
- Background in fast-growth tech or SaaS, ideally fully remote.
- Bonus points: Experience with Terraform or other infrastructure-as-code.
Benefits
- Extreme flexibility.
- Fully remote, results-oriented.
- Professional development opportunities.
- Small, senior team.
- Equal opportunities for everyone.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Support Engineer resolving CRM, integration, and data issues for dealer management software. Supporting equipment dealerships through SQL diagnostics, APIs, monitoring, and AI - assisted workflows.
Support Analyst resolving complex application, data, integration, and SQL issues for Cayenta’s utility and government software customers. Using AI - enabled tools, customer support expertise, and root - cause analysis.
Support Analyst troubleshooting Cayenta’s utility enterprise software and CIS issues. Investigating applications, data, integrations, and SQL problems for North American customers.
Support Analyst troubleshooting Cayenta enterprise software, CIS, data, integrations, and SQL issues. Supporting utility and local - government customers through remote investigation and documentation.
Remote contract developer designing and supporting SAP mobile applications. Building MDK solutions integrated with SAP BTP, S/4HANA, and enterprise services.
L3 support engineer resolving complex enterprise networking and AV issues for NETGEAR customers. Escalating incidents, validating fixes, and supporting NETGEAR connectivity products remotely.
Senior Support Engineer supporting municipal software used by 1,300+ local governments. Diagnosing issues, improving documentation and AI support, and building trusted clerk relationships.
Customer Success Associate supporting Wordly’s real - time translation platform through technical support and glossary development. Managing customer materials, ticket triage, validation, and consultative guidance.
Systems Integration Support Technician integrating 1VALET smart - building IoT technology. Supporting security contractors with programming, commissioning, troubleshooting, and client - site deployments.